Email me
It's a one-person inbox. Write the actual problem. [email protected].
What to put in the subject
I usually reply in a day or two. Billing gets jumped.
Something's broken
What you did, what you expected, browser. A screenshot beats a novel.
Account or a charge
Use the email on the account. I can't find you as “the guy who posted last Tuesday.”
A listing is junk
Don't email that first. Hit Report listing on the job. That's the queue I actually watch.
Press, partners, other
Fine. Say what you want in the first sentence so I don't have to guess.
Already written down
Check these before you wait on a reply.