Principal Technical Talent Acquisition Partner

• Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
• Toast is looking for a Principal Technical TA Partner to drive the rapid growth of our Engineering teams across North America.
• In this roll* , you will hire for Software Engineering and Product Management roles in North America, while partnering closely with cross-functional Talent Acquisition teams to develop diverse, high-quality talent pools at scale.
• You enjoy being a hands-on recruiter, but also enjoy identifying and solving problems and mentoring early career teammates.

A day in the life

(Responsibilities)

• Work directly with senior leaders across R&D to ensure we build talent pipelines to fit our functional needs, our mission, and our culture.
• Manage key stakeholder relationships across hiring managers and senior leaders align recruiting strategies with business priorities.
• Source, assess, and close candidates for senior-to-staff level Software Engineering and Product Management requisitions across North America.
• Collaborate with partners across the People and Places Team (People Success Partners, Compensation, TA Ops) and outside of our broader team (Finance) to drive business results.
• Coach and mentor early-to-mid career recruiters, championing advanced sourcing methods, offer negotiation strategies, and equitable hiring practices.
• Proactively leverage data and insights to influence and drive change.

What you'll need to thrive (Requirements)

• 8+ years of related experience, Bachelor's degree preferred.
• Proven track record of sourcing, assessing, and closing high-bar talent across complex technical disciplines and/or Product Management.
• Strong negotiation and consultative skills with the confidence to push back on hiring profiles, level misalignments, and timeline expectations with senior R&D leadership.
• Ability to work in an ambiguous, growing environment, and drive results even when the roadmap isn't fully defined.
• Strong communication skills in all directions (internally, externally, cross-functionally).
• Strong commitment to creating and facilitating an excellent candidate experience, and creating inclusive interview processes that mitigate bias.
• A passion for technology trends and a track record of implementing AI or automation tools to improve personal and team productivity.

AI at Toast

• At Toast, one of our company values is that we're hungry to build and learn.
• We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality.
• We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them.
• The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.

Our Total Rewards Philosophy

• We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry.
• Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs.
• Learn more about our benefits at https://careers.toasttab.com/toast-benefits .

#LI-DNI

• The base salary range for this role is listed below.
• The starting salary will be determined based on skills, experience, and geographic location.
• In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
• You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy .

Zone A

$131,000 — $210,000 USD

Zone B

$114,000 — $182,000 USD

Zone C

$102,000 — $163,000 USD

• How Toast Uses AI in its Hiring Process
• Throughout the hiring process, our goal is to get to know you.
• We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation.
• All hiring decisions are made by people.
• We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance.

Our Approach to Hybrid Working

• We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs.
• Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location.
• Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
• People Are the Secret Ingredient in Our Recipe for Success
• At Toast, our employees are our secret ingredient—when they thrive, we thrive.
• The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast.
• We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

• Toast is committed to creating an accessible and inclusive hiring process.
• As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process.
• If you need an accommodation to access the job application or interview process, please contact [email protected] .

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.