Sales Account Manager II

Why join us

• Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets.
• By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.
• Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most.
• Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.
• Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry.
• We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream.
• We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Sales at Brex

• Sales is the growth engine at Brex.
• We bring in new customers, expand existing relationships, and drive the company's bottom line.
• With unlimited territories and uncapped opportunity, your ambition sets the ceiling.
• We win together, celebrate often, and reward performance.
• If you want to sell a category-defining product with real ownership, this is your team.

What you'll do

• As an Account Manager II, you'll strategically own a book of our higher-value, more complex customers and carry the number for net revenue retention and expansion across it.
• You'll operate as a commercial advisor rather than a support contact: multi-threading into economic buyers and finance executives, leading complex multi-product negotiations, and structuring deals that hold up over multiple years.

Roughly 70% of your time goes to commercial execution and growth, and the other 30% to driving the product adoption that makes expansion durable. You'll also be a force multiplier on the team, mentoring earlier-career AMs and helping set the standard for how the account management motion runs at Brex.

Where you'll work

• This role will be based in our New York City office.
• We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home.
• We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday.
• As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Strategically own a book of higher-value, more complex accounts, typically 100 to 130 accounts, and drive net revenue retention and expansion across it
• Serve as the primary commercial point of contact for your customers, ensuring Brex is an essential part of how they operate
• Act as a commercial advisor: multi-thread into economic buyers and executive stakeholders, from Controller up to CFO, tailoring your communication and value framing to each audience
• Drive revenue by proactively identifying expansion opportunities and tying Brex's value to measurable business results, including running structured discovery, building business cases, and creating commercial proposals
• Lead complex, multi-product negotiations and structure deals across pricing, terms, and multi-year commitments, partnering with Risk, Underwriting, Legal, and Deal Desk to balance customer needs with revenue impact
• Own large expansion and cross-sell motions in partnership with Sales and Solutions Engineering
• Turn churn-risk accounts around, handling objections and competitive pressure with ease, and flag risks early with a recommended plan of action
• Build and deliver quarterly business reviews that tie product value to commercial outcomes, ROI, and expansion
• Forecast with high accuracy and maintain rigorous pipeline, CRM, and deal hygiene in Salesforce
• Consistently meet or exceed retention and expansion quota each quarter
• Deeply understand each customer's workflows, accounting processes, and financial priorities to uncover pain points and steer stakeholder dynamics toward full adoption
• Champion adoption strategies across the Brex platform, spanning cards, spend management, bill pay, travel, and banking, so expansion is durable rather than one-time
• Mentor junior AMs through coaching, deal shadowing, and best-practice sharing

Requirements

• 4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, renewals, and expansion strategy
• Track record of carrying and consistently hitting a retention and expansion quota, with accurate forecasting
• Demonstrated ability to run the full commercial cycle independently across renewals, upsells, and cross-sells, including business case building, negotiation, and closing
• Experience multi-threading into economic buyers and executive stakeholders on complex accounts
• Fluency in the language of modern finance, demonstrated through hands-on experience with the ecosystem of financial technology, including ERPs, spend management platforms, or AP automation tools
• Experience and comfort interacting with a high volume of customers at different stages of the customer lifecycle
• Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams
• Ability to analyze product usage data, detect important insights and trends, and implement change based on those insights
• Demonstrated success in cross-functional collaboration and leading or influencing internal roadmaps based on customer needs
• Coachability and grit, with an interest in growing your sales career and mentoring others
• Bachelor's degree; finance, business, or related fields

Bonus points

• You understand the bigger picture of customer value
• Experience in this or a similar role within a rapidly expanding start-up
• You are energized by building relationships across a wide range of levels and roles
• Experience in the credit card management space, including understanding limits, rewards, and underwriting
• Background in corporate accounting or financial systems
• Familiar with sales tools like Gong, Salesforce, and others
• Series 7 license

Compensation

• The expected OTE range for this role is $132,888 - $166,110 USD.
• The starting wage will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity.
• The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance.
• Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.
• Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.