Role details
- THE WORLD'S MOST ADVANCED VPN, AND A WHOLE LOT MORE.
- If you're a curious problem-solver who carves their own path, join the team behind Threat Protection Pro, the NordLynx protocol, and the fastest VPN on the planet—tools that put privacy, security, and control back in people's hands.
- The Web Product Team oversees Nord account - the central hub where millions of users authorize their accounts and manage subscriptions for NordVPN and our entire cybersecurity portfolio.
- As we scale, we are establishing a dedicated UX Writing team to ensure our web products and mobile apps provide a seamless, intuitive, and human-centered experience
- Our design team is multidisciplinary group of product designers, web designers, UX researchers, UX writers, and graphic designers.
- We're building the future of digital freedom across our cyber security products, helping millions of users feel safe and in control online.
- Our focus is simplifying complex cybersecurity topics through clear, human, and high-quality design.
- We value ownership, honest feedback, and creative initiative.
- And we all here are encouraged to think, challenge, and take responsibility for their craft.
- Your impact? Crafting the digital conversations that help millions navigate their security with confidence.
MAIN RESPONSIBILITIES
- Design through language: Own the UX writing for end-to-end web and app flows, from seamless onboarding to complex subscription management.
- Collaborate by default: Work side-by-side with designers, product owners, and developers to solve user problems using a mix of design and logic.
- Partner across the business: Build strong working relationships with Legal, Retention, Brand, and Localization to ship copy that's compliant, on-voice, and global-ready.
- Scale the craft: Maintain and evolve our brand voice and UX writing guidelines to ensure a consistent, human experience across our products. Build content and accessibility standards within our growing design system
- Validate your work: Use research and usability testing to iterate on copy based on real user behavior, not just intuition.
- Advocate: Be the champion for UX writing best practices, distinguishing product-led communication from marketing copy.
- Influence: Build the case for content decisions with evidence, align stakeholders across squads, and advocate for UX writing.
CORE REQUIREMENTS
- 3+ years of UX Writing or Content Design experience in a fast-paced digital product environment.
- A proven ability to turn technical complexity into clear, concise, and user-centered microcopy. A portfolio or case studies showing your process.
- Proficiency in using AI tools to enhance the writing workflow and scale content production. Familiarity with Figma and design systems.
- A researcher's curiosity, you use data and testing to drive your content decisions.
- Native-level English, exceptional writing skills with an eye for detail and global nuances.
OPPORTUNITIES:
- Ship real work that reaches millions (and feel proud of it)
- Own content projects end-to-end
- Elevate content quality — shape content standards
- Help millions of people feel safe and in control of their digital lives
- Shape how a new UX Writing team works from the ground up
WHAT WE OFFER
- Sharpen your edge: training, mentorship, and room to grow — always.
- Take the time you need: extra vacation days, sick days, and time off when life calls.
- Get premium healthcare: private health insurance in Lithuania and Poland — fully covered.
- Protect your peace: enjoy free subscriptions to Calm, Headspace, and Mindletic, and our own resilience and mindfulness trainings.
- Own your fitness: in-house gyms, sport cards, online workouts, and personal guidance — on us.
- Pack your bags for workation: experience our company-wide trip abroad to the fullest.
- Work from anywhere: work from wherever keeps you in the zone.
- Celebrate your milestones: birthdays, weddings, and new family members — all deserve a gift.
- Parent with ease: children's summer camps and flexibility around the schedule — because parenting never pauses.
- Join the party: team building and company events people talk about for months.
- Unlock Cyber City: coffee bar, open gyms, kids' room, music room, massage chairs — our Vilnius HQ is yours to enjoy.
- Kindly refer to our Privacy Notice for Recruitment Candidates https://drive.google.com/file/d/1b2tV684_SYV1jQ4kuf91cnzrRBk3ef-5/view for comprehensive information regarding our data handling procedures throughout recruitment processes.
- We expect all candidates to provide accurate and complete information during the recruitment process.
- While limited use of AI tools to refine application materials is acceptable, candidates remain fully responsible for ensuring that their submissions reflect their own qualifications, skills, and experience.
- Any failure to do so may negatively affect participation in the recruitment process.
- If broader AI assistance is allowed for a particular role or stage, we'll let you know in advance.
- By submitting your application, you acknowledge that it may be processed using automated tools for evaluation purposes.
- As part of our recruitment process, we may use an AI-based application review tool to help assess applications based on skills and experience relevant to the role.
- This technology is used to support - not replace - human decision-making, and every application is ultimately reviewed by a recruiter.
If you would like more information about how AI is used in this process or wish to exercise your rights under applicable data privacy laws, please contact us at [email protected]. Should you prefer to opt out of the automated evaluation, please submit your application directly to [email protected].