Business Development Representative - International (CAN)

• Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
• A Business Development Representative (BDR) will be responsible for creating new business sales opportunities for Toast.
• BDRs will research restaurants in their assigned territory, create an outreach plan and determine how restaurants can benefit from leveraging Toast's all-in-one digital platform.
• Daily outreach consists primarily of cold calls but also includes emails and social media touch points.
• After the consistently high performance in the role, BDRs have the opportunity to pursue more advanced sales roles at Toast.
• This is a Hybrid role with days in our Toronto office

A day in the life

(Responsibilities)

• Cold, outbound prospecting leads to set up product demonstrations for Field Account Executives.
• Collaborate with Field Account Executive Teams as well as the marketing team to develop creative outreach strategies.
• Leverage prospecting skills and relationships to build partnerships with restaurants.
• Be the voice of the customer and share valuable feedback cross-functionally.
• Understand the competitive landscape and determine how to best position Toast in the market.

What you'll need to thrive (Requirements)

• Excellent written and verbal communication skills.
• Passion for sales and a desire to work in a results-driven environment.
• High customer empathy and ability to handle objections.
• Experience in an outbound prospecting role is a must
• Attention to detail and strong organizational skills to be able to keep track of many opportunities at one time.
• Ability to work in a fast-paced, entrepreneurial environment.
• Previous phone experience
• Self-motivated, creative, and flexible with the ability to perform well under pressure.
• Experience canvassing and cold-calling into various types of local businesses, with evidence of success preferred.

What will help you stand out (Nonessential Skills/Nice to Haves)

• Collegiate Sales Competitors wanted!
• Restaurant Experience a plus
• Experience working in a start-up environment
• Up to date on the latest restaurant industry trends; knowledge of restaurant operations is a plus.

AI at Toast

• At Toast, one of our company values is that we're hungry to build and learn.
• We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality.
• We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them.
• The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.

Our Total Rewards Philosophy

• We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry.
• Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs.
• Learn more about our benefits at https://careers.toasttab.com/toast-benefits .
• The estimated Total Targeted Cash compensation range for this role is listed below.
• Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible).
• This role qualifies for uncapped commissions.
• The starting salary will be determined based on skills, experience, and geographic location.
• In addition to cash compensation, our total rewards components include benefits and equity (if eligible).

Total Targeted Cash

$65,000 — $104,000 USD

• How Toast Uses AI in its Hiring Process
• Throughout the hiring process, our goal is to get to know you.
• We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation.
• All hiring decisions are made by people.
• We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance.

Our Approach to Hybrid Working

• We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs.
• Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location.
• Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
• People Are the Secret Ingredient in Our Recipe for Success
• At Toast, our employees are our secret ingredient—when they thrive, we thrive.
• The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast.
• We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

• Toast is committed to creating an accessible and inclusive hiring process.
• As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process.
• If you need an accommodation to access the job application or interview process, please contact [email protected] .

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.