Director, Product Management (Shopping & Offers)

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

About the Product team

• The Product team listens to our customers' needs and translates those insights into a clear product vision.
• The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence.
• We rely on empathy, curiosity, and business sense to prioritize features and improve experiences.
• Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision.

About the role

• Our Shopping & Offers program is a fast-growing platform that operates with the agility of a startup while leveraging the scale of an industry leader, delivering Shopping and Offers experiences directly to our Consumers and Conversion for our Merchant partners alike.
• You will be a pivotal strategic leader responsible for defining the next chapter of Affirm's DTC shopping and offers experience.
• You will lead a portfolio of high-impact consumer journeys—including Agentic Search, Home, and Profile experiences—that directly influence conversion, engagement, and revenue.
• This is a role for a seasoned product leader obsessed with consumer experiences, two sided marketplaces, and disrupting the payments & credit landscape.

What you'll do

• Strategic Leadership: Define and socialize a long-term Shopping & Offers vision and strategy, and translate that vision into clear roadmaps and decisions that teams can execute against
• Portfolio Oversight: Manage and scale a portfolio of consumer-facing surfaces, including Home, Search, and Profile/Settings, ensuring a simple and consistent experience across platforms
• Lead and grow a high-performing PM team. Build, mentor, and manage a team of product managers, including people managers. You'll set the bar for craft, create development paths, and cultivate a culture of ownership, rigor, and candor.
• Executive Communication: Proactively align senior leadership on strategy, execution risks, and mitigation plans, ensuring organizational clarity during complex initiatives
• Drive cross-functional alignment at scale: Partner with Engineering, Design, Analytics, and Revenue leaders to optimize the marketplace ecosystem, balancing merchant value with consumer experiences
• Operational Excellence: Establish frameworks for rigorous experimentation and funnel analysis to drive measurable gains in completion rates and customer retention

What we look for

• Experience: 10+ years of product management leadership, with a proven track record of shipping large-scale consumer products in fintech, e-commerce, or marketplace environments
• Strategic Clarity: Demonstrated ability to bring "clarity when things feel messy," turning ambiguous problems into crisp narratives and structured execution plans
• AI/LLM Fluency: Familiarity with AI-native product development, including agentic patterns and LLM-powered discovery experiences, to lead our highest-leverage bets in search
• Analytical Rigor: Exceptional ability to use data (including LTV/CAC and profitability assessments) to guide prioritization and quantify the impact of product features
• People Leadership: Experience operating through layers of leadership, delegating ownership effectively, and scaling decision-making across diverse product lines
• Consumer Empathy: A "consumer-first" mindset with a high bar for design polish and a commitment to delivering honest financial product

Pay Grade - T

Equity Grade - USA 18

• Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
• Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
• USA base pay range (CA, WA, NY, NJ, CT) per year: $300,000 - $360,000
• USA base pay range (all other U.S. states) per year: $267,000 - $327,000

#LI-Remote

Remote-first with flexibility built in

• Affirm is proud to be a remote-first company.
• Most roles can be done from almost anywhere within the country of employment.
• Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work.
• All new hires will be invited to attend an in-person onboarding experience.

Benefits

designed for you

Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:

• Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
• Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
• Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
• Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.

• We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help.
• For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
• By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.