Warehouse Lead

Company Description

• "We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder
• We take care of our employees, and they take care of our customers!
• Become a member of a global community!
• The international logistics industry is an integral piece of the global trade puzzle; we make the world go round.
• Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
• Expeditors is a global logistics company headquartered in Seattle, Washington.
• As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents.
• Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

• We recruit, train, and retain the very best logistics and technical experts the world over.
• We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more.
• Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

www.expeditors.com

Job Description

Primary Responsibilities

The Warehouse Lead would be responsible for:

Daily Operations

• Coordinate daily receiving, put-away, picking, staging and outbound priorities
• Assign workload based on customer

requirements

and daily volume

• Conduct shift start-up meetings and communicate priorities
• Monitor work throughout the day and rebalance resources as needed
• Verify work is completed within established cutoff times and customer requirements

Inventory Control

• Reinforce location and inventory-control processes
• Support cycle counts and inventory audits
• Escalate inventory discrepancies immediately
• Coordinate with the Inventory Control team on reconciliation and corrective actions
• Ensure material movement and system transactions are completed accurately

Training & Development

• Provide hands-on training for new warehouse employees
• Reinforce SOPs and standard work
• Maintain cross-training across key warehouse functions
• Identify training gaps and provide coaching
• Support development of employees capable of taking on additional responsibilities

Quality & Safety

• Perform daily process checks
• Reinforce customer-specific handling requirements
• Ensure housekeeping and 5S standards are maintained
• Reinforce warehouse safety requirements
• Identify process deviations before they become customer-impacting issues
• Support root-cause investigations and corrective actions when errors occur

Communication & Escalation

• Serve as the first operational escalation point on the warehouse floor
• Communicate operational risks to the Operations Supervisor
• Coordinate priorities between Customer Service, Receiving, Inventory Control and warehouse operations
• Provide timely updates regarding delays, shortages, discrepancies and other operational exceptions

Knowledge:

Expeditors company policies and procedures.

Expeditors products and services

Skills:

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Pro-active, strong organizational skills.

Good Microsoft Office skills

Fluent in operational English, both oral and written

Behaviors:

• Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
• Meet company standards of 52 hours training per year

*Local Applicants ONLY*

Qualifications

Education (preferred level) high school degree

• 2 years related experience and/or training; or equivalent combination of education and experience.
• Previous experience in inventory control and/or distribution operations

Required Qualifications

Technical Skills

• Strong understanding of software development principles.
• Experience with automation platforms such as Power Automate.
• Experience with Microsoft Copilot and M365 technologies.
• Familiarity with data structures, APIs, integrations, and system architecture.
• Basic understanding of AI, machine learning, LLMs, and prompt engineering.
• Ability to troubleshoot technical issues independently.

Business Skills

• Strong analytical and problem-solving abilities.
• Ability to understand complex operational processes.
• Experience translating business

requirements

into technical solutions.

• Excellent communication and stakeholder management skills.

Preferred Qualifications

• Experience developing automations, applications, or digital solutions.
• Experience leading cross-functional projects.
• Experience working in operations, logistics, finance, or enterprise shared services environments.

Certifications in Microsoft Power Platform, Azure AI, Microsoft Copilot, or related technologies.

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Commuter Benefit
• Employee Assistance Program (EAP)
• Learning & Development Program
• Educational Assistance and Reimbursement

• All your information will be kept confidential according to EEO Guidelines.
• May be eligible for bonus following first year of continuous employment in position.