Role details
Company Description
Wise is a global technology company, building the best way to move and manage the world's money.
Min fees. Max ease. Full speed.
- Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
- As part of our team, you will be helping us create an entirely new network for the world's money.
- For everyone, everywhere.
- More about our mission and what we offer .
Job Description
The opportunity
- Own the systems that power how Wise onboards third parties, signs contracts, and runs key approvals and reports on them!
- Wise works with a wide range of partners, including third-party vendors and banking service providers, managing contracts and approvals across the board.
- This role improves the systems and workflows behind that lifecycle.
- You'll turn processes into simple workflows, ship automation through fully hands-on platform configuration, and improve speed + reliability across the third-party lifecycle.
- This is not a software engineering role. Instead, you'll deliver outcomes through technical solution design, hands-on platform configuration (no-code platforms), integration/API delivery with partner teams, vibe-coding and disciplined releases.
What you'll be doing
- Hands-on configuration & implementation: build and maintain processes in our non-code platforms (forms, templates, routing rules and logic, approvals, automations). Own complex changes and owner of the systems.
- Technical solution design: translate business
requirements
into a technical build plan (workflows logic, data model, edge cases, permissions, audit needs) and make effective use of AI where possible.
- Integrations & APIs: drive API-based integrations with partner teams such as finance, risk (data mapping, validation, failure modes, rollout). Troubleshoot cross-system issues with logs and structured debugging.
- Release, reliability & governance: own testing/UAT, rollout and rollback plans, release notes, incident handling, and root-cause prevention.
- System expert + enablement: be the go-to technical owner for your platforms - maintain runbooks/standards, train the team and key stakeholders on "how it works", and raise the overall capability so we're less reliant on external providers
What success looks like
- Complex changes ship fast and safely with low regression rate and clear release standards (testing, rollout, rollback).
- Integrations are stable and owned (fewer repeat issues, clear failure handling, faster recovery when things break).
- Platform health improves: cleaner configurations, clear standards/runbooks, faster troubleshooting and fewer "mystery" behaviours.
- Reporting becomes reliable and usable: key lifecycle metrics are measurable (even if pragmatic/manual at first) and the team can explain what's slow and why.
- KPIs move in the right direction because the systems work better: shorter cycle times (onboarding/contracting), fewer manual steps/rework, and clearer operational visibility for stakeholders.
Qualifications
What you will need
- Hands-on platform delivery (strong): you've configured/administered enterprise tools and shipped workflow changes to production (rules, approvals, routing, templates, automations).
- Integration mindset: you can lead confidently with API docs and integrations - define payload requirements, map fields, validate responses, understand auth basics (API keys/OAuth)
- Systems thinking: you understand cross-tool dependencies and how a change in one system impacts downstream workflows, reporting, audit trails, and controls.
- Release discipline: you can run safe releases end-to-end (testing approach, rollout plan, rollback plan, post-release monitoring).
- Operational ownership: you can handle escalations calmly (triage → reproduce → fix/escalate → RCA → prevention) and keep standards/runbooks up to date.
Nice to have
- Experience with CLM / procurement / third-party risk / service management platforms / finance systems
- Familiarity with webhooks, SSO, data sync patterns, integration monitoring
- Experience building "good enough" reporting from imperfect tools
What we are not looking for
- Strategy-only roles with no shipping track record
- Pure project management roles without hands-on tooling/configuration delivery
- Candidates who avoid tools, ambiguity, or cross-functional work
Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
- We're proud to have a truly international team, and we celebrate our differences.
- Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
- If you want to find out more about what it's like to work at Wise visit Wise.Jobs .
- Keep up to date with life at Wise by following us on LinkedIn and Instagram .