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Wise
Sourced listing

Senior Product Operations Manager

WiseLondon, , United Kingdom
On-siteOperationsSenior£93,000 - £120,000 a year
Source checked 2 hours ago. · Posted 6 days ago.
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Role details

Company Description

Wise is a global technology company, building the best way to move and manage the world's money.

Min fees. Max ease. Full speed.

  • Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
  • As part of our team, you will be helping us create an entirely new network for the world's money.
  • For everyone, everywhere.
  • More about our mission and what we offer .

Job Description

Product Operations is a small team of specialists at Wise. Our focus is the machine - the people, processes and practices - that builds our product. We work with autonomous product teams to help them move faster, stay aligned and build the right things for customers and partners.

  • Wise Platform is Wise's infrastructure business.
  • We work with banks, fintechs and global companies such as Monzo, Morgan Stanley and Google to embed Wise's international money movement capabilities into the products their customers already use.
  • That means Wise Platform teams solve both deep product infrastructure problems and practical partner problems: how to make cross-border money movement faster, simpler, more reliable and easier to scale through others.
  • You will act as the key Product Operations partner for Wise Platform. It is a complex, fast-growing area that brings together product, engineering, commercial, operations, compliance and partner-facing teams, so partners can build on Wise at scale.
  • In this brand new role and as the main point of contact for Wise Platform, you'll be responsible for identifying and delivering ways to make Wise Platform product teams more effective.
  • You'll help teams improve how they plan, communicate, prioritise, learn from partners and measure progress.
  • You'll work closely with Wise Platform leadership and teams, while also connecting with other functions across Wise.

What this will involve:

  • Helping Wise Platform teams improve planning, prioritisation and follow-through, so product development is focused on the most important partner and customer problems.
  • Improving how roadmaps, priorities and launches are communicated across product teams, partner-facing teams and the wider Wise organisation.
  • Creating better feedback loops between partners, commercial teams and product teams, so partner needs are understood, prioritised and acted on.
  • Supporting clearer decision-making on which products and capabilities we should scale, where we should focus, and where we should avoid adding unnecessary complexity.
  • Establishing useful rhythms, rituals and ways of working that improve alignment without adding unnecessary process.
  • Helping teams use data to understand the speed, quality and impact of product development, and to continuously improve how they work.
  • Leading and supporting cross-functional initiatives where Product Operations can bring clarity, structure and momentum.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

  • We're proud to have a truly international team, and we celebrate our differences.
  • Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
  • If you want to find out more about what it's like to work at Wise visit Wise.Jobs .
  • Keep up to date with life at Wise by following us on LinkedIn and Instagram .
Senior Product Operations Manager at Wise | JobMaxx