Market Abuse and Operations Delivery Specialist

Company Description

Wise is a global technology company, building the best way to move and manage the world's money.

Min fees. Max ease. Full speed.

• Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
• As part of our team, you will be helping us create an entirely new network for the world's money.
• For everyone, everywhere.
• More about our mission and what we offer .

Job Description

• Wise is expanding its Assets product into stocks and ETFs.
• We're looking for a Market Abuse and Operations Delivery Specialist to help run day-to-day trading operations for Wise Assets and perform first-line surveillance and investigation of market abuse alerts.
• In this role, you will bridge day-to-day trade trading flow operations and market abuse surveillance. You'll manage assigned operational workflows and review market abuse alerts using agreed procedures, escalating exceptions and complex cases to senior colleagues.
• Working closely with Senior Delivery Specialists, Market Abuse Specialists, and second-line Compliance, you will help maintain effective controls by flagging recurring issues and suggesting practical runbook improvements as product volume grows.

What you'll be doing

Market Abuse Coverage

• Support the Market Abuse Operations Specialist with regular monitoring and assigned alert reviews.
• Review trading activity and supporting evidence using agreed runbooks, determine whether alerts can be closed or require further review.
• Record the evidence reviewed and your rationale for closing or escalating each alert.
• Escalate potential concerns, complex cases and unclear findings to the specialist, senior colleagues or second-line Compliance through agreed channels.

Core Operations Delivery

• Execute core operational tasks associated with the trade flow life cycle and customer offboarding in line with documented SOPs, SLAs and quality standards.
• Use operational tools, dashboards and reports to investigate routine issues and support incident resolution
• Manage your assigned workload within agreed guidance, provide clear handovers for outstanding alerts and raise capacity or delivery concerns early.
• Identify and flag recurring issues, suggest practical workflow or runbook improvements.

Qualifications

About you

• You have practical experience in market abuse monitoring or trade surveillance, including reviewing trading alerts, documenting findings and escalating potential concerns.
• You understand market abuse risks such as insider dealing, market manipulation and unusual trading patterns.
• You have experience in an operational, financial services, payments, investments, compliance operations, or other structured processing role.
• You're comfortable following SOPs and controls consistently, while recognising when something falls outside normal guidance.
• You have strong attention to detail and can document decisions clearly and accurately.
• You communicate clearly and raise issues early, especially when quality, SLAs, customer impact, or regulatory expectations may be affected.
• You're comfortable learning new tools, reports and operational processes.
• You can manage routine work independently within defined guidance, while escalating complex cases appropriately.
• You have a learning mindset and are open to feedback, coaching, and calibration.

Nice to have

• Previous experience in investment operations, brokerage operations, payments operations, compliance operations, or financial crime operations.
• Exposure to trading, stocks, ETFs, corporate actions, or similar investment processes.
• Experience working in a fast-moving product or operations environment.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

• We're proud to have a truly international team, and we celebrate our differences.
• Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
• If you want to find out more about what it's like to work at Wise visit Wise.Jobs .
• Keep up to date with life at Wise by following us on LinkedIn and Instagram .