Inside Sales Manager- Toronto

• Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
• As an Inside Sales Manager, you are pivotal to the growth of the Toast brand in your district.
• You will report into a Regional Vice President and will hire, build, and coach a team of Inside Account Executives who everyday transform the way restaurants operate.
• You'll be hands on working closely with your sales team to help them understand a restaurant's unique needs and develop a customized solution that helps their business thrive.
• We need your passion and sales management expertise to help us build the Toast brand in your district.

A day in the life

(Responsibilities)

• Hire, manage and develop a quota-achieving sales team
• Attract and retain elite Account Executive talent
• Coach a team to run effective discovery meetings, live demos, and craft a bespoke solution to restaurateurs using Toast's varied tech offerings
• Innovate and execute on a go to market strategy, ultimately developing demand within the marketplace
• Manage partnerships with other tech providers to generate referral demand
• Leverage Salesforce to track, audit, and influence the business
• Partner with our Onboarding and Care team leaders to deliver a world class customer experience
• Leverage knowledge of Toast's product and business to replicate success internationally
• Help build the foundations for our internal processes in international markets
• Cross-functional alignment with onboarding, growth, and other critical internal partners
• Manage top of funnel performance indicators, such as activity volume and opportunity creation

What you'll need to thrive (Requirements)

• 3+ years of outside sales management experience with complex hardware and software solutions
• Demonstrated sales management experience selling into areas with limited or no market penetration
• Able to perform well under pressure, and can demonstrate the ability to navigate ambiguity and complexity
• Has a strong understanding of the Salesforce CRM

**This role requires a minimum of 2 days per week in our Toronto office**

AI at Toast

• At Toast, one of our company values is that we're hungry to build and learn.
• We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality.
• We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them.
• The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.

Our Total Rewards Philosophy

• We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry.
• Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs.
• Learn more about our benefits at https://careers.toasttab.com/toast-benefits .

*This role is for a current vacancy

• The estimated Total Targeted Cash compensation range for this role is listed below.
• Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible).
• This role qualifies for uncapped commissions.
• The starting salary will be determined based on skills, experience, and geographic location.
• In addition to cash compensation, our total rewards components include benefits and equity (if eligible).

Total Targeted Cash

$196,000 — $314,000 CAD

• How Toast Uses AI in its Hiring Process
• Throughout the hiring process, our goal is to get to know you.
• We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation.
• All hiring decisions are made by people.
• We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance.

Our Approach to Hybrid Working

• We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs.
• Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location.
• Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
• People Are the Secret Ingredient in Our Recipe for Success
• At Toast, our employees are our secret ingredient—when they thrive, we thrive.
• The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast.
• We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

• Toast is committed to creating an accessible and inclusive hiring process.
• As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process.
• If you need an accommodation to access the job application or interview process, please contact [email protected] .

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