Employee Relations Business Partner

Why join us

• Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets.
• By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.
• Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most.
• Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.
• Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry.
• We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream.
• We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

People at Brex

• The People team builds and sustains the culture that powers Brex.
• We focus on talent, growth, and the employee experience — creating an environment where high-agency individuals can thrive.
• From hiring to development, we design systems that grow with scale and challenge people to reach their potential.
• It's a team for builders, coaches, and culture-shapers.

What you'll do

• As an Employee Relations Business Partner, you'll play a key role in developing manager capability while driving accountability and performance management standards company-wide.
• You'll coach managers to apply performance management with consistency, deliver actionable feedback (verbal and written), and determine appropriate next steps, advancing our high-performance culture where people can perform at their best.
• In this role, you'll also run investigations end-to-end, surfacing insights and themes to the People Business Partner and Legal teams and oversee calibration logistics for our bi-annual promotion cycles.
• This role is designed for someone who is process-driven, thrives in coaching managers, and sees the opportunity to continue growing as a Employee Relations Partner or moving into a People Business Partner role in the future.

Where you'll work

• This role will be based in our New York City office.
• We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home.
• We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday.
• As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Partner with front-line managers to ensure consistent, fair, and rigorous performance management across teams.
• Coach managers on how to set clear expectations, deliver effective feedback, and take action on performance outcomes.
• Serve as the first point of contact for manager questions on performance-related cases and processes.
• Build and maintain resources such as coaching plan templates, toolkits, and training to strengthen manager effectiveness.
• Run and document employee investigations end-to-end, escalating themes and risks as needed.
• Provide guidance and operational support on employee terminations, ensuring consistency.
• Own operational logistics for promotion and performance check-in calibrations.
• Partner with People Partners and Workplace Experience on RTO (return-to-office) audits.

Requirements

• 5-8 years of experience in HR, ideally in high-growth organizations.
• Demonstrated experience running employee investigations end-to-end, including documentation and recommendations.
• Hands-on experience supporting or executing employee terminations.
• Strong understanding of performance management practices in high-performance cultures (feedback, coaching, calibration, documentation).
• Proven ability to build trusted relationships with managers and influence outcomes.
• Strong organizational skills with the ability to manage and prioritize multiple workstreams.
• Clear and concise communicator, both written and verbal.
• Ability to handle sensitive information with discretion and sound judgment.

Bonus points

• Experience supporting customer-facing or fast-scaling teams.
• Familiarity with performance management systems like Lattice or HRIS tools like Workday.
• Experience with manager enablement or training programs.
• Strong interest in building scalable People processes and improving operational efficiency.

What success looks like

• Managers are consistently upholding Brex's high bar for performance.
• Performance processes, promotions, and check-in cycles run smoothly and predictably, with strong logistics support.
• Risks and underperformance are surfaced early, with thoughtful escalation to senior PBPs.
• You are recognized by managers and PBPs as a trusted, solutions-oriented partner.
• Over time, you are building the skills and scope to grow into a client-facing People Business Partner or Employee Relations role.

Compensation

• The expected salary range for this role is $144,640 - $180,800.
• However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity.
• Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.
• Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.