Senior Solutions Engineer

Company Description

Wise is a global technology company, building the best way to move and manage the world's money.

Min fees. Max ease. Full speed.

• Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
• As part of our team, you will be helping us create an entirely new network for the world's money.
• For everyone, everywhere.
• More about our mission and what we offer .

Job Description

• We're looking for a Senior Solutions Engineer to join our growing team in Austin, Texas.
• The Wise Platform team works with financial institutions and major tech companies at a global level to offer Wise products and services directly to their customers through our API .
• Solutions Engineers make it happen by working with partners to build integrations to our class-leading international finance products, while improving Wise Platform by increasing the capabilities of our public API.
• The team's goals are to drive the growth of Wise through partnerships and integrations by creating a world class product set delivered through third parties.
• As part of this role, you will

• Provide technical consulting and product guidance to banks and other partners integrating Wise, primarily post-sale
• Ensure partners deliver the best integration within their constraints for an excellent customer experience
• Assist partners in the implementation phase, defining technical solutions and documenting requirements
• Support business development by aiding larger partners requiring novel features, including technical scoping and feature design.
• Participate in feature definition, prioritisation, and long-term strategy planning with the Wise Platform team
• Collaborate with Implementation Managers, Product Managers, and Engineers, making product and project decisions
• Design and develop new features for Wise services and expose them on the public API when needed
• Work on scaling Wise Platform into new regions, overcoming associated challenges
• Improve integration experience through documentation, APIs, SDKs, code samples, and reference implementations
• Collaborate with the technical presales team to support the sales cycle and secure new partnerships
• Enhance internal processes to handle multiple integrations in parallel
• Troubleshoot, test, and resolve technical issues, aiding the API support team with complex problems

This role will give you the opportunity to

• Choose your own path to success - you'll have the freedom to define the vision and responsibility for making it happen
• Identify problems and unlock opportunities for Wise and partners through technology solutions
• Inspire other teams internally and externally with your ideas, knowledge and self-starter attitude
• Travel to work with our teams in Tallinn, London, and New York, as well as visit our partners across North America

Qualifications

• Strong problem-solving and organisational skills, able to handle ambiguity and competing priorities.
• Familiarity with common design patterns and architectural principles, including domain-driven design (DDD), event-driven architecture (EDA), and microservices architecture.
• Familiarity with Java (Spring), Kubernetes, AWS, and service mesh architectures and technologies such as RESTful APIs, API design, Swagger, OpenAPI, and OAuth2.
• Familiarity and working experience with relational databases (e.g.MySQL, PostgreSQL) and non-relational databases (e.g., MongoDB, Cassandra).
• At least 6+ years in customer-facing engineering roles ideally within financial services or similar domain (e.g. solutions engineer, IT consultant, partner engineer, integration engineer, solutions consultant).
• Clear communication and strong interpersonal skills.
• Customer centric approach.
• Ability to convey technical concepts to non-technical audiences and work effectively with both technical and non-technical stakeholders to deliver projects.
• Strong self-management skills are essential, including the ability to manage individual projects and deals effectively. Prioritizing tasks across various work streams is also a key requirement.

Even if you don't have every single skill listed, we still want you to apply!

Additional Information

This is a hybrid position located in Austin, Texas , and not fully remote (minimum 3 days at office).

Interested? Find out more:

⚙️ The Wise Tech Stack, 2022 Edition

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

• We're proud to have a truly international team, and we celebrate our differences.
• Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
• If you want to find out more about what it's like to work at Wise visit Wise.Jobs .
• Keep up to date with life at Wise by following us on LinkedIn and Instagram .