Assistant Housekeeper - Public Area

Company Description

• Pullman Kuching is centrally located in the Kuching Golden Triangle, enjoying pride of place on Jalan Mathies hill, with panoramic city and river views.
• The first Pullman hotel in this vibrant city, Pullman Kuching features 389 spacious, contemporary rooms and offers easy access to renowned Borneo national parks.
• The hotel is ideal for business guests, offering an abundance of conferencing space, state of the art facilities and technology, plus a range of trendy restaurants and bars, and a high-end spa.

Job Description

Job Summary

The Assistant Housekeeper – Public Area is responsible for supervising the cleanliness and upkeep of all hotel public areas, ensuring a clean, safe and pleasant environment for guests and colleagues.

Key Responsibilities

• Supervise the daily cleaning and maintenance of hotel public areas.
• Ensure the lobby, corridors, washrooms, lifts, restaurants, function areas and other public spaces are maintained to hotel standards.
• Assign daily duties and monitor the performance of Public Area Attendants.
• Conduct regular inspections to ensure cleanliness and presentation standards are maintained.
• Ensure cleaning equipment, chemicals and supplies are used correctly and safely.
• Monitor stock levels of cleaning supplies and request replenishment when required.
• Coordinate with Engineering and other departments on maintenance issues identified in public areas.
• Respond promptly to guest requests and cleanliness-related concerns.
• Ensure proper cleaning schedules and checklists are followed.
• Train, coach and guide Public Area Attendants on cleaning procedures and service standards.
• Ensure proper handling and storage of cleaning equipment and chemicals.
• Report any safety hazards, damages or maintenance issues to the relevant department.
• Assist with deep cleaning and special cleaning projects when required.
• Ensure compliance with hotel, hygiene, safety and Accor housekeeping standards.
• Perform other duties as assigned by the Housekeeping Management.

Qualifications

• Minimum 2–3 years of experience in Housekeeping, preferably in a hotel environment.
• Previous supervisory experience is preferred.
• Good knowledge of public area cleaning procedures and standards.
• Strong attention to detail and cleanliness.
• Good leadership and team coordination skills.
• Responsible, hardworking and service-oriented.
• Able to work independently and manage daily operational tasks.
• Good communication and interpersonal skills.
• Willing to work shifts, weekends and public holidays.
• Open to Malaysian candidates only; preferably local Sarawakian