Role details
Company Description
Wise is a global technology company, building the best way to move and manage the world's money.
Min fees. Max ease. Full speed.
- Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
- As part of our team, you will be helping us create an entirely new network for the world's money.
- For everyone, everywhere.
- More about our mission and what we offer .
Job Description
- How can we help more customers to start successfully using their business accounts?
- How can we take them from using Wise for one thing, to using Wise for everything?
- How can we help them to find exactly what they need, right when they need it?
- These are just a few of the challenges you'll get to work on as a Staff Content Designer in our Business Account Experience team.
You'll contribute by:
- Collaborating with product designers, analysts, product managers and engineers to identify impactful ways to improve the business account for customers
- Identifying opportunities to drive awareness and adoption of key account features
- Exploring how AI and other emerging technologies can support business customers to get set up, and make the most of their accounts
- Influencing your team, increasing customer-centeredness, and improving content quality
- Getting to know our customers, building empathy and a deep understanding of their needs
This role will give you the opportunity to:
- Own content projects from end-to-end
- Shape the experience of using the Wise business account
- Deliver impact and ship work you're proud of
- Elevate content quality — defining what good looks like in your team and squad, then helping deliver it
- Be part of a positive change in the world — we're fixing a broken, greedy system, and putting people and businesses in control of their money
About you
- You're a Senior level Content Designer with experience of shipping high-quality, impactful consumer products.
- You're looking for an opportunity to influence a team's direction, and shape the role that content plays.
- You have an eye for quality, and you've got a portfolio that shows a range of content design experience — from information architecture, to delightful UX copy.
- You're influential, take initiative, and are able to work with others in a culture that values autonomy and empowerment.
- You're comfortable navigating complexity and ambiguity — and can successfully collaborate in this environment.
- You're a trusted partner, building effective relationships with your peers across the business.
- You're highly empathetic, both to customers and the people you work with.
Heads up, this probably isn't for you if
- Your experience is mostly in marketing content, advertising, copywriting, journalism or social media – and you have no hands-on experience of content design or working in UX.
- You're not comfortable navigating complexity and working in a fast-paced environment.
Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
- We're proud to have a truly international team, and we celebrate our differences.
- Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
- If you want to find out more about what it's like to work at Wise visit Wise.Jobs .
- Keep up to date with life at Wise by following us on LinkedIn and Instagram .