Role details
Company Description
Wise is a global technology company, building the best way to move and manage the world's money.
Min fees. Max ease. Full speed.
- Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
- As part of our team, you will be helping us create an entirely new network for the world's money.
- For everyone, everywhere.
- More about our mission and what we offer .
Job Description
Job Responsibilities
- Conduct Enhanced Due Diligence (EDD) reviews based on customer's risk profile. Take frequent risk based approach decisions while conducting customer reviews ensuring risk management standards are met.
- Review customer transaction history and provide insights into customer behaviour patterns that may indicate risks. Conduct periodic reviews and analyse changes in customers history and account usage.
- Review and assess high risk customer reports to provide analysis and approval as per the set policies and procedures.
- Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested.
- Ensure that information and documentation provided by customers meet our risk appetite for onboarding and maintaining high risk customers.
- Conduct in depth analysis, using provided documentation or external sources (e.g. websites and company registries) ensuring that only customers within risk appetite are onboarded. Perform searches utilising internet sources and/or third-party vendors to obtain information on prospects and new/existing customers.
- Communicate with other internal teams when required to handle escalated or complicated cases.
- Provide guidance and responses to daily inquiries from peers, front-line and management regarding complex matters and case analysis, when appropriate.
- Maintain a high understanding of AML/CFT Regulations and how these impact the business, as well as Wise products and services.
- Taking part in and leading projects related to the team processes and guidelines. Assist in identifying improvement opportunities and contribute to policy updates, training materials, and standard operating procedures.
- Support Wise in internal and external audits and regulatory process related queries reviews.
- Effective communication with customers by the relevant communication channels that the team operates with.
- Perform your tasks and
responsibilities
within the expected key performance indicators set by the leadership team.
Qualifications
- A minimum of 2+ years of experience in Operations or financial services, (preferably in CDD/EDD/AML or compliance roles).
- Education: Bachelor's degree in Finance, Business Administration, Law, or related field
- Certifications: ICA, CAMS, or equivalent certification (EDD/AML focused)
- Any external training on EDD/AML topics.
- Familiarity reading legal and regulatory documents.
- Additional language skills are a plus
Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
- We're proud to have a truly international team, and we celebrate our differences.
- Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
- If you want to find out more about what it's like to work at Wise visit Wise.Jobs .
- Keep up to date with life at Wise by following us on LinkedIn and Instagram .