Research & Insights Specialist | Mid-Senior | B2B team

• AT NORD SECURITY'S B2B TEAM, WE BUILD CYBERSECURITY PRODUCTS THAT ENABLE BUSINESSES TO PROTECT THEMSELVES AND THEIR DATA.
• From product and engineering to sales, marketing, and data — our teams work closely together to deliver secure, scalable solutions trusted by companies around the world.
• Your impact? Empowering businesses everywhere to keep their people, systems, and data safe.

About the role

• The B2B Research team empowers confident decision-making across product and marketing. Supporting all B2B products, it delivers customer-centered research, actionable insights, and foresight to inform product and marketing strategies.
• The team acts as a bridge between product, marketing, and customers (and the market at large) to ensure decisions are grounded in evidence.
• The work spans the full product and customer lifecycle — helping stakeholders understand needs, opportunities, and performance through four main focus areas: strategic research, product research, customer metrics, and marketing insights.

MAIN RESPONSIBILITIES

• Conduct qualitative and quantitative research end to end — surveys, interviews, user studies, and market research
• Analyze data to uncover trends, customer behaviors, and opportunities
• Translate findings into actionable insights and clear recommendations for stakeholders
• Support product, marketing, and strategy decisions with evidence
• Deliver insights in engaging, reusable formats that teams across the organization actually use

CORE REQUIREMENTS

• 3+ years of hands-on research experience, covering both qualitative and quantitative methods
• Proven experience interviewing customers, designing questionnaires, and running surveys
• Ability to turn raw data and research findings into recommendations that inform decisions
• Strong presentation and communication skills
• Fluent English

BONUS POINTS

• Experience with B2B product research
• Portfolio or case studies showing your process and impact
• Track record of experimenting with new tools, methods, or workflows
• Hands-on experience applying AI to research work or building AI workflows that help insights scale

WHAT WE OFFER

• Sharpen your edge: training, mentorship, and room to grow — always.
• Take the time you need: extra vacation days, sick days, and time off when life calls.
• Get premium healthcare: private health insurance in Lithuania and Poland — fully covered.
• Protect your peace: enjoy free subscriptions to Calm, Headspace, and Mindletic, and our own resilience and mindfulness trainings.
• Own your fitness: in-house gyms, sport cards, online workouts, and personal guidance — on us.
• Pack your bags for workation: experience our company-wide trip abroad to the fullest.
• Work from anywhere: work from wherever keeps you in the zone.
• Celebrate your milestones: birthdays, weddings, and new family members — all deserve a gift.
• Parent with ease: children's summer camps and flexibility around the schedule — because parenting never pauses.
• Join the party: team building and company events people talk about for months.
• Unlock Cyber City: coffee bar, open gyms, kids' room, music room, massage chairs — our Vilnius HQ is yours to enjoy.

• Kindly refer to our Privacy Notice for Recruitment Candidates https://drive.google.com/file/d/1b2tV684_SYV1jQ4kuf91cnzrRBk3ef-5/view for comprehensive information regarding our data handling procedures throughout recruitment processes.
• We expect all candidates to provide accurate and complete information during the recruitment process.
• While limited use of AI tools to refine application materials is acceptable, candidates remain fully responsible for ensuring that their submissions reflect their own qualifications, skills, and experience.
• Any failure to do so may negatively affect participation in the recruitment process.
• If broader AI assistance is allowed for a particular role or stage, we'll let you know in advance.
• By submitting your application, you acknowledge that it may be processed using automated tools for evaluation purposes.
• As part of our recruitment process, we may use an AI-based application review tool to help assess applications based on skills and experience relevant to the role.
• This technology is used to support - not replace - human decision-making, and every application is ultimately reviewed by a recruiter.

If you would like more information about how AI is used in this process or wish to exercise your rights under applicable data privacy laws, please contact us at [email protected]. Should you prefer to opt out of the automated evaluation, please submit your application directly to [email protected].