Account Manager (Gift Cards)

• At Joko, our mission is to we help consumers save time and money when shopping online or in-store.
• Founded in Paris, Joko is a tech company and certified B Corp with over 120 talents across Paris, Barcelona, and New York (and beyond). More than 7 million users already save money every day at 10,000+ merchants with Joko.

From cashback and automatic coupons to price alerts, we've kept expanding our products to make shopping smarter. Today, Joko is an AI shopping app: with Juno, our shopping assistant, users can find the right product at the best price in only a few seconds, with recommendations that get sharper the more they use it.

• Having reached profitability in our core market, we're now scaling globally, with a strong focus on the US.
• It's still day 1, come build the future of shopping with us!
• This position is open to candidates located in Paris only.

🔥 OUR TEAM / WHY THIS ROLE

• At Joko, the B2B team is the growth engine: we expand Joko's merchant network and deliver unbeatable deals to our users.
• We operate across three business lines with one mission:

• Online team: Account Managers are in charge of growing and managing our portfolio of e-commerce partners, directly with e-merchants or through our relationship with affiliate marketing platforms.
• Card-Linked team: our Sales team is in charge of signing Enterprise deals with top-tier retailers with physical stores, and Account Managers are in charge of growing long-lasting partnerships.
• Gift Cards team: Account Managers are in charge of growing and managing the portfolio of brands and retailers, through relations with providers and in direct relationships with merchants.

• You'll join the Gift Cards team, already a massive business line, grown x10 in the last year, yet it still feels like day one.
• This is an opportunity to join as our very first Gift Cards Account Manager.
• Everything is still to be built: from defining merchant collaboration to shaping how we identify and close new commercial opportunities.
• If you've been waiting for a role where you can make a real impact, this is it.

🎯 WHAT YOU WILL DO

• Own and grow the Gift Cards business commercially
• Build and strengthen relationships with leading merchants and providers
• Negotiate killer deals to secure the best value for Joko users
• Identify and unlock untapped opportunities across categories
• Design processes from scratch : from merchant collaboration to commercial strategy

👉 This role calls for ownership, creativity, and negotiation power.

• You'll have the chance to shape an entire business line from the ground up and make sure Joko users always get the very best.
• Within 18 months your objective will be to make Joko the go-to partner for gift cards.
• Every key merchant knows us, wants to work with us, and we secure the most attractive and exclusive deals on the market.

🧱 YOUR RESPONSIBILITIES

• Build the foundations of our Gift Cards partnerships: be the first point of contact for merchants
• Negotiate the best rates and commercial terms to maximize user value and business growth
• Create strong, long-term relationships with merchants and partners
• Spot opportunities across industries and turn them into deals
• Sign new merchants and expand our catalog to ensure Joko offers the widest, most attractive selection
• Work hand-in-hand with Marketing to put gift cards in the spotlight and boost visibility
• Monitor performance and prioritize the biggest growth levers

👀 WHO WE'RE LOOKING FOR

• Languages: Fluent in French and English, written and spoken
• Experience: 3–5y in a commercial role (Account Management, Business Development, Sales), ideally in a fast-growing environment
• Education: Degree from a top-tier business or engineering school
• Mindset: Entrepreneurial, challenge-driven, feedback-friendly, and always learning. Strong adaptability, organization, and autonomy. You go the extra mile.
• Commercial skills: Skilled negotiator, thrive on building win-win partnerships, closing deals, and spotting new revenue opportunities
• Analytical skills: Data-driven, able to turn numbers into action
• Energy: Thrive on connecting with new people. You're an active listener and solution-oriented

💎 OUR PERKS

(Some of the benefits listed below are available to full-time positions only)

At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through:

• Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget.
• Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year.

On top of that, we offer plenty of perks:

• 💸 Top-market compensation
• 📈 Equity for everyone with the chance to own a piece of what you build
• 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills
• 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings
• 💪 Contribution to your ClassPass subscription
• 🍼 8-week leave paid 100% for the second parent
• …and much more, check the full list here https://notion.so/joko/20f4ead2bfc54137b9d805bd9abbb758?pvs=4&v=e2baac50c1844149a219895e0d1c2912!

🤝 OUR HIRING PROCESS

• Intro call: Quick screening with the Hiring Manager or the Talent team.
• Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you'd join, or colleagues from other teams).
• Step 2 – Role-specific assessments
• For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design).
• For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool).
• Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder.
• References: Up to 3 calls with former colleagues or managers.

☕ You may also be invited for coffee with team members to get a feel for our culture.