Role details
- Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
- We are seeking a seasoned Engineering Manager for Toast Now - the team putting the power of the entire Toast platform into the pockets of restaurant managers and operators.
- Our ToastNow app has a rating of 4.9 stars.
- Our goal is to deliver native app experiences that empower restaurant operators to manage their business in real-time, whether from the restaurant floor, the back office, or their couch at home.
- We're delivering an innovative new product on modern mobile technologies.
- Our teams are very agile and extremely customer-focused.
- UX, PM, and software engineers work hand-in-hand every day, and teams get feedback directly from pilot customers.
- We have high standards for customer satisfaction, and we strive to deliver high quality features in rapid iterative cycles.
- The talent density on this team is high with low homogeneity - folks drive impact and value differently, and we're looking for a seasoned individual to lead such a high performing team.
A day in the life
(Responsibilities)
- Drive delivery of business outcomes, including planning, schedule, and execution
- Drive cross-team and cross-organization efforts with predictable results and excellent collaboration
- Collaborate closely with PM and UX to fill the teams' backlog with actionable, valuable work
- Ensure end-to-end quality and delivery of software, including ownership of monitoring and production issues
- Hire and develop new team members
- Coach individuals in professional and technical development
- Champion the use of AI tools and practices to accelerate development, improve team velocity, and pioneer new ways of building - setting the bar for what it means to be an AI-first engineering organization.
What you'll need to thrive (Requirements)
- Experience leading and mentoring successful teams to drive predictable business results
- Experience delivering a high quality iOS and/or Android experience - both inside the app and across the native stack
- Experience managing a mix of core contributions & away team engagements
- Experience delivering products on technologies such as GraphQL and microservices
- Not afraid to get hands-on or go deep to help the team reach its goals - and you encourage high agency and exploring creative outlets
- A desire to build diverse teams that win together and prioritize customer success
AI at Toast
- At Toast, one of our company values is that we're hungry to build and learn.
- We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality.
- We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them.
- The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.
Our Total Rewards Philosophy
- We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry.
- Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs.
- Learn more about our benefits at https://careers.toasttab.com/toast-benefits .
#LI-REMOTE
- The base salary range for this role is listed below.
- The starting salary will be determined based on skills, experience, and geographic location.
- In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
- You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy .
Zone A
$230,000 — $368,000 USD
Zone B
$200,000 — $320,000 USD
Zone C
$180,000 — $288,000 USD
- How Toast Uses AI in its Hiring Process
- Throughout the hiring process, our goal is to get to know you.
- We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation.
- All hiring decisions are made by people.
- We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance.
Our Approach to Hybrid Working
- We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs.
- Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location.
- Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
- People Are the Secret Ingredient in Our Recipe for Success
- At Toast, our employees are our secret ingredient—when they thrive, we thrive.
- The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast.
- We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.
Apply today!
- Toast is committed to creating an accessible and inclusive hiring process.
- As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process.
- If you need an accommodation to access the job application or interview process, please contact [email protected] .
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.