Associate Shipping Representative

• Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
• The Shipping Representative is an important part of our Employee cloud team and critical to ensure timely and accurate payment to our clients employees.
• This role is responsible for printing, sealing, and shipping all live payroll checks to the customer address on file.
• This role requires the ability to work independently in a fast paced environment as well and an attention to detail.

The role

will require some internal communication between teams such as Customer care and Payroll Ops teams.

A day in the life

(Responsibilities)

• Responsible for packaging and delivery of all payroll packages
• Maintain client package specifications
• Interact directly with shipping vendors to ensure materials are shipped timely and efficiently
• Responsible for monitoring weekly payroll schedule and alerting staff of upcoming deadlines
• Ensures quality control of printed checks and W-2s
• Maintain shipment records and receipts for SOC-1 requirements
• Maintains inventory for Payroll Operations team
• Maintain printing and sealing equipment
• Ensures all packages are audited prior to shipping

What will help you stand out (Nonessential Skills/Nice to Haves)

• The individual that will excel in this position will have 2-3 years of experience in a similar high volume, high accuracy shipping logistics role with UPS/FedEx shipping software experience.
• Individuals with a college degree preferred.
• This position requires a flexible work schedule with the ability to work until 8 pm or later a few times a week.

AI at Toast

• At Toast, one of our company values is that we're hungry to build and learn.
• We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality.
• We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them.
• The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.

Our Total Rewards Philosophy

• We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry.
• Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs.
• Learn more about our benefits at https://careers.toasttab.com/toast-benefits .

The starting pay rate for this role is below. Please note that there is no range for this role; the rate listed below is the only rate. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy .

Pay Rate

$18.27 — $29.33 USD

• How Toast Uses AI in its Hiring Process
• Throughout the hiring process, our goal is to get to know you.
• We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation.
• All hiring decisions are made by people.
• We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance.

Our Approach to Hybrid Working

• We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs.
• Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location.
• Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
• People Are the Secret Ingredient in Our Recipe for Success
• At Toast, our employees are our secret ingredient—when they thrive, we thrive.
• The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast.
• We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

• Toast is committed to creating an accessible and inclusive hiring process.
• As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process.
• If you need an accommodation to access the job application or interview process, please contact [email protected] .

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.