Role details
Company Description
Wise is a global technology company, building the best way to move and manage the world's money.
Min fees. Max ease. Full speed.
- Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
- As part of our team, you will be helping us create an entirely new network for the world's money.
- For everyone, everywhere.
- More about our mission and what we offer .
Job Description
We're looking for an Acquiring Risk Fraud Analyst to join our team in the Tallinn office. This role is a unique opportunity to have an impact on Wise's mission , grow as an analyst, help save millions more people money and work in a disruptive, fast-growing and fun environment.
Your mission:
- Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world's first platform to offer true multi-currency banking and convenient business solutions .
- We have an awesome operational team handling Acquiring chargebacks; a unified team that works very closely with our dedicated engineering and product teams.
- As a Acquiring Risk Fraud Analyst, you get to support your team's operational success and bring your expertise to upscale the domain; driving detection and prevention focused initiatives with long-lasting impacts will be part of your daily work.
- Here's how you'll be contributing to Acquiring Risk team:
Acquiring Fraud Prevention and Risk Management:
- Protect our Wise merchants from fraud chargeback losses
- Protect Wise from first party merchant fraud
- Proactively analyse merchant dispute trends and identify gaps in the acquiring fraud prevention rulesets in the pre-authorisation and post-authorisation flows.
- Acquiring fraud rule creation and optimisation to mitigate the impact of acquiring fraud on the following:
- Dispute rates (scheme compliance & fees)
- Chargeback loss rates (product cost)
- Wise merchant experience (rule precision)
- Understand and implement machine learning scores within static fraud rules to improve rule precision and recall.
- Contributing to longer term projects targeted at acquiring fraud reduction.
- Working with Acquiring Product and Engineering teams on rule engine improvements, and optimising the acquiring fraud customer journey from rule declines to rule alerts and dispute processing.
- Serve as a point of escalation for all things acquiring fraud prevention related to customer facing Ops teams.
Effective communication and teamwork skills
- Able to explain or present your work and key ideas in appropriate terms within their team and to their immediate stakeholders
- Able to present learnings and acquiring fraud trend analysis in a clear and concise manner with the team, and assist and peers when needed.
Incident Management
- Providing data and relevant insights to all stakeholders for the purposes of incident management
- Escalating risks sitting outside of the Acquiring Fraud domain (or appetite) to external stakeholders
Qualifications
- Your verbal and written English skills are excellent. If you speak other languages then that's a bonus!
- You communicate findings clearly, in writing and out loud, to both technical and non-technical audiences.
- You have strong attention to detail, punctuality, and are comfortable taking initiatives.
- You are good with routine but can also adapt and keep up with fast changes.
- You are able to work independently but also know how important good team-work is.
- You can make decisions in critical situations and have the ability to multitask.
- You have hands-on experience with fraud prevention strategy - building rules, tuning thresholds, or running post-incident reviews.
- You have at least 1 year of experience creating fraud rules on a risk engine
- You are proficient in SQL, and have experience building queries extracting information from multiple data tables.
- Python is a bonus, not a requirement - if you can pull data or prototype checks in Python or a similar language, tell us.
Your Analytical and Strategic Abilities
- Able to independently prioritise your workflows (team specific & external escalations) well, delivering quality work that resolves issues within agreed timelines.
- Able to competently think through analytical tasks and fully understand the impact of acquiring fraud rules on the Acquiring product and on our customers.
- Deliver quality analysis that addresses the business problem.
- Comfortable with complexity and aware of key factors underlying a decision.
- Able to propose ideas autonomously to deflect acquiring fraud waves.
- Able to code both independently and in collaboration with other analysts, and write legible code that is usable by others.
- Able to test fraud rule conditions autonomously and troubleshoot code and risk engine related issues.
- Comfortable learning new data analysis techniques and methods.
Questions you should regularly ask yourself:
- What could I do to magnify the impact of the current detection strategies? How do I stop more fraud with a similar prevention strategy?
- What is lacking right now with our Tools that would increase the effectiveness of our prevention strategies without causing a similar increase in customer impact?
- Where we are today versus where we want/need to be in 6 months/12 months etc? (What Product/Scheme/Compliance changes will impact the Card Fraud Domain and potential impact on prevention strategies and how we stop Card Fraud?)
Additional Information
- If you're interested in the position, please apply by submitting your CV and cover letter by October 2nd, 2026.
- In your cover letter, please answer the following questions:
- Do you think that customer experience should be considered as a part of the detection rule approval criteria? And why?
- How do you think acquiring fraud detection and prevention impacts the overall company's mission?
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
- We're proud to have a truly international team, and we celebrate our differences.
- Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
- If you want to find out more about what it's like to work at Wise visit Wise.Jobs .
- Keep up to date with life at Wise by following us on LinkedIn and Instagram .