Role details
Company Description
- Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- Expeditors is a global logistics company headquartered in Seattle, Washington.
- As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents.
- Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
- Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over.
- We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more.
- Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Operations:
- Focus on receiving import documents, Logging a file in Expeditors' system, and transferring data from the commercial documents to Expeditors' system.
- Ensure accurate and timely pre and post entry
requirements
from inception to processing an entry with Customs.
- Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
- Understand department process flow, constantly looking for areas of improved efficiency.
- Oversight and execution on all customer standard operating procedures via the DLSOP.
- Work with the team on meeting KPI standards, as per department goals and metrics.
Support the department in the following areas:
- Daily execution of workflow and department metrics.
- Build and maintain strong relationships with customers and governmental Customs organizations.
- Timely completion of items on learning plan(s) and Personal development plan.
Systems:
- Embrace and utilize productivity tools
- Be open to implementing new system changes and enhancements.
- Be involved and suggest system/process improvements.
Culture:
- Consistently display and promote the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Qualifications
- Professional oral and written communication skills in English and native language;
- Demonstrated exceptional internal customer service skills
- Organizational skills
- Needs analysis skills
- Problem solving skills
- Strong Microsoft Office skills (Word, Excel etc.);
- Must be able to efficiently and accurately type at minimum 40wpm.
Qualifications
- Hours: Sunday 8am-5pm and Mon-Thursday 5pm-2am
- Professional oral and written communication skills in English and native language;
- Demonstrated exceptional internal customer service skills
- Organizational skills
- Needs analysis skills
- Problem solving skills
- Strong Microsoft Office skills (Word, Excel etc.);
- Must be able to efficiently and accurately type at minimum 40wpm.
Additional Information
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
- Salary: $45,000-$51,000