Role details
Company Description
- We take care of our employees, and they take care of our customers!
- Become a member of a global community!
- The international logistics industry is an integral piece of the global trade puzzle; we make the world go round.
- Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- Expeditors is a global logistics company headquartered in Seattle, Washington.
- As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents.
- Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
- We recruit, train, and retain the very best logistics and technical experts the world over.
- We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more.
- Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Scope of
Major Duties and Responsibilities:
Compliance
- Assist in the enforcement of Expeditors' Brokerage Operational Process Standards, policies and procedures
- Ensure compliance with 19 CFR relating to import shipments
- Ensure compliance with Denied Party Screening, sanctions and embargoes
- Prevent late files/payments by ensuring proper use of the statement management reports
- Cross-training with the Trade Compliance team to learn exports
- Monitor filing of Triennial Status Reports and fees; pay annual permit fee, as directed by CHQ
- Assist Service Team Lead and Supervisor managing our Customs Bonds business
- Assist with ACH Applications including review and providing feedback regarding proper completion
Internal Reviews and Monitoring
- Conduct daily reviews via IDMA (Import Daily Monitoring Application) in accordance with Expeditors' review guidelines
- Conduct daily reviews via EDMA (Export Daily monitoring Application) in accordance with Expeditors review guidelines
- Derive training topics from IDMA/EDMA results assisting with development and facilitation of classes for all departments
- Conduct daily DG shipment reviews and document corrective actions taken by operations
- Conduct daily ADD/CVD reviews
- Monitor compliance reports – Daily, Weekly, monthly etc.
- Monitor customs rejections and conduct root cause analysis for corrective actions
- Report results to the U.S. and Canada Customs Compliance Manager in the annual Self-Audit
- Monitor TIB's and ensure proper handling
- Review CRT requests received from operations before sending to RTCM for RVP approval
- Meet regularly with Operations leadership to share metrics and discuss corrective actions to mitigate all areas of risk
Information
- Ensure that brokerage employees are kept up to date on Customs and PGA related developments.
- Read daily publications of Broker Power's International Trade Today, Administrative Messages, and local customs publications (e.g. Pipelines, Public Bulletins, etc.). Visit customs and PGA websites on a regular basis. Ensure familiarity with Customs' Informed Compliance Publications.
- Maintain current editions of required reference materials. These materials include 19 CFR, local Customs Pipelines or Bulletins, HTSUSA, Customs Info, Explanatory Notes
- Establish relationships and obtain feedback regarding branch standing with local Customs and PGA's. Communicate with Customs and PGA's regarding compliance issues as needed
- Attend monthly Compliance Conference Calls hosted by CHQ
- Attend monthly DG calls hosted by CHQ
- Meet regularly with Operations leadership to share metrics and discuss corrective actions to mitigate enterprise risk
- File and follow-up on Improvement Opportunities related to Export Customs Compliance
Post Entry
- Ensure proper and timely filing of PSCs, protests, petitions, supplemental duty tenders, etc., in accordance with regulatory, Operational Performance Standards (OPS), and corporate guidelines
- Report all penalties and liquidated damages to U.S. and Canada Compliance Manager
- Manage all post entry activities, from start to finish, using Post Entry Management Application (PEMA)
- Manage and analyze trends in post-entry work to drive continuous improvement
Training
- Prepare and hold training sessions on a regular basis for all departments
- Complete all mandatory training
requirements
- Maintain Dangerous Goods certifications (IATA & IMDG)
- Assist brokerage personnel with compliance-related questions and issues
- Assist export operations personnel with compliance-related questions and issues
- Facilitate Export Customs Compliance Specialist Certification in the branch
- Monitor TSA compliance training for the district and ensure staff are completing in a timely manner
Sales/Marketing
- Support sales, account management and product leaders with new business development, as needed
- Assist with transitioning new business, as needed
Qualifications
Minimum Qualifications:
- High school diploma or equivalent required.
- Successful candidates must pass a background check.
- Authorized to work in the United States.
- Ability to communicate effectively in English, both verbally and in writing.
- Ability to work overtime as needed to support business requirements.
- Ability to reliably report to the HAWTHORNE, CA work location.
- Basic mathematical skills and attention to numerical accuracy.
- Ability to work effectively in a professional office environment.
Desired Qualifications
- Associate or bachelor's degree, or equivalent combination of education and relevant experience, preferred.
- Experience using Microsoft Office applications, including Word, Excel, and PowerPoint.
- Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
- Demonstrated initiative, sound judgment, and proactive problem-solving skills.
- Strong attention to detail with the ability to analyze information and identify solutions.
- Strong interpersonal, written, and verbal communication skills, with the ability to interact professionally with internal and external stakeholders.
- Ability to work independently and collaboratively in a team environment.
- Demonstrated reliability, accountability, professionalism, and a strong work ethic.
- Demonstrated commitment to providing excellent customer service and building positive working relationships.
- A passion for Compliance and doing the right thing
- Demonstrated understanding of applicable Customs Compliance laws and regulations
- Ability to relate to clients, government officials and employees at all levels
- Comfortable with numbers and basic mathematical skills
- DG certification(s) – Or must be willing to obtain
- Proven research, problem solving and follow-up skills
- Customs Broker license (U.S.) or similar non-U.S. country license, where available (Preferred – or actively pursuing and must be willing to obtain)
- IATA/FIATA Cargo Certification (Preferred – or actively pursuing and must be willing to obtain)
Additional Information
Reporting Structure
- Supervisor and Manager
Additional Information
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- The wage for this position is $24.00-$36.00 per hour.
- All your information will be kept confidential according to EEO guidelines.