Role details
Company Description
- Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success.
- Known for its leadership in digital engineering services, Sutherland powers business transformation and innovation through market-leading technologies and process excellence.
Job Description
- Answering customer questions and providing support
- Resolving issues in a calm, professional, and friendly way
- Communicating clearly and confidently over the phone
- Working closely with your team to deliver great service
Qualifications
- Fresh graduates & dropouts are welcome!
- Good communication and customer service skills
- A positive attitude and willingness to learn
- Strong listening and problem-solving skills
- Comfortable working as part of a team
- Fluent English is a MUST (B2/C1 level)
- Ability to work night & overnight shifts