Regulatory Operations Lead

• Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.
• Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community you will join:

The Cities team leads the work necessary to implement the regulatory products and processes needed globally to comply with regulations, and does so in a manner that also sustainably supports Airbnb's growth.

The difference you will make:

As a Regulatory Operations Lead, you will bring specialized experience in regulatory operations, expertise in team management and the ability to advise and guide cross-functional teams across geographies based on trends and observations to continuously evolve our long term strategy.

• You will lead with influence, build structure through ambiguity, and deliver innovation that enables scalable, elegant solutions.
• You will be responsible for driving the delivery of centrally run strategic programs, while also defining and executing localized strategies that play a key role in accelerating Airbnb's growth and retention efforts.
• You should be comfortable developing operational programs and processes, have experience navigating complex regulatory environments, and possess a keen eye for quality/detail that inspires the teams and individuals you work with to exceed expectations.

A typical day:

• Lead the strategic development and execution of highly scalable regulatory programs across multiple jurisdictions, effectively communicating outcomes and insights to senior leadership.
• Lead end-to-end execution of complex regulatory programs, ensuring measurable outcomes, sustainable operations, and readiness to meet evolving legal

requirements

while ensuring Airbnb's obligations are met with excellence.

• Manage a high performing team of individuals responsible for strategy and regulatory operations.
• Translate emerging regulatory trends into actionable business strategies for senior leadership.
• Partner with cross-functional technical partners to design solutions that enable proactive, automated compliance solutions.
• Identify and lead resolution of regulatory risks or incidents, coordinating with legal and policy counterparts to develop mitigation and escalation strategies.
• Influence cross-functional roadmaps and corporate strategy through deep expertise in regulatory frameworks.
• Serve as the primary liaison and operational architect for your jurisdictions, establishing operational rhythms and ensuring alignment among cross-functional stakeholders while maintaining comprehensive project documentation.
• Drive high-impact strategic projects aimed at enhancing efficiency and effectiveness while also aligning with broader business goals.
• Lead the strategic development and execution of scalable regulatory products and programs across multiple jurisdictions, effectively communicating outcomes and insights to senior leadership.
• Analyze data by running queries and creating dashboards to identify trends, surface anomalies, and perform the necessary investigation

Your expertise:

• 10+ years of experience in regulatory operations, legal/policy compliance, consulting, project management, or related fields.
• Strong team management skills and the ability to coach and mentor direct reports.
• Ability to navigate ambiguity and lead multiple projects in a fast-paced and complex regulatory environment.
• Experience building scalable technical solutions and processes to mitigate regulatory risks.
• Experience designing and operationalizing regulatory workflows.
• Exceptional communication skills, with the ability to articulate complex regulatory information as applicable and required for varied audiences.
• Comfortable and skilled at regularly interfacing with, influencing and being a thought partner to senior management to inform strategy and decision-making, yielding positive outcomes.
• Strong stakeholder management and influencing skills, with a track record of aligning cross-functional teams to achieve business objectives.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

How We'll Take Care of You:

• Our job titles may span more than one career level.
• The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands.
• The base pay range shown below is annualized, is subject to change and may be modified in the future.
• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Ireland Annual Pay Range

€102.000 — €128.000 EUR

• A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses.
• Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.
• We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process.
• We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.