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Sr Designated Support Engineer

Databricks

San Francisco, California

$141,700 - $250,800 a year

Mid

On-siteCustomer support

Source checked 11 hours ago.

Posted 11 days ago.

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P-1011

Job

LocationSan Francisco Bay Area, CA

As a Sr.

Staff Technical Solutions Engineer and tech subject matter expert, you will partner closely with our Field and Engineering teams to deliver high-touch specialized support and tailored technical solutions for Databricks' largest and most strategic customers in the Digital Native Business (DNB) segment.

In this customer-facing role, you will leverage your technical expertise in Apache Spark™ and other data technologies to triage and resolve complex product issues and unblock our customers' most critical technical challenges.

The Impact You Will Have

Perform advanced Troubleshooting and Root Cause Analysis to resolve performance and reliability issues in Spark, SQL, Delta, Streaming, and Databricks runtime features using tools like Spark UI metrics, Mosaic AI Model Service, DAGs, and event logs.
Discover

requirements

for continuous monitoring to detect early performance issues working with R&D and NOC teams to optimize the DNB customer environments.

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