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Customer Success Manager, Ads Solutions (San Francisco)

OpenAI

San Francisco

$176,000 - $234,000 a year

Mid

RemoteCustomer support

Source checked 3 hours ago.

Posted 21 days ago.

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About the Team

OpenAI's mission is to ensure the responsible and widespread adoption of artificial intelligence.

In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.

About the Role

We're looking for an Account Manager to support advertisers in onboarding, launching, and growing on OpenAI's advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform.

This role sits at the intersection of relationship management, strategy, and execution. You'll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience.
This role will be hybrid in San Francisco, CA.

In this role, you will:

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