Browse Jobs | JobMaxx

I'm Jared 👋 I joined Ashby four years ago as the first member of the Startup Customer Success team.
Since then, I have been a part of building out the onboarding and success functions across our entire startup segment.
Today, we're a team of fifteen spanning across the US, Canada, and EMEA.
I am so excited to be hiring another SMB Customer Success Manager in the US or Canada 🎉.
Our SMB Customer Success Team serves our early-stage customers programmatically. These customers are special to us because they aren't just learning our software; they are learning how to build hiring excellence into the DNA of their growing organizations.
Our SMB Customer Success Managers create high-quality onboarding materials, documentation, and e-webinars that enable our customers to get up and running independently.
They also jump in to assist via email and customer calls when needed.
This is a mid-level role, so we require at least 2 years of experience as a full-time SMB Customer Success Manager, Account Manager, or Program Manager.

In this role, you'll take ownership of a book of customers for whom you'd be the main point of contact in our shared inbox and hop on customer calls per our SLAs. You'll also take ownership of medium and large projects that are core to our team's operations. Existing projects our team has taken on include:

Open the full listing for the complete description.

Open full job page Continue to Ashby

Report listing

Noticed something bad about this listing? Log in as a job seeker and report it so we can review it.

Continue to Ashby Report

Jobs

Job listings

SMB Customer Success Manager - Americas

Software Engineer - Applied AI, Defense Applications

Mid Market Account Executive

Director, Enterprise Sales

Enterprise Sales Executive (FED)

Enterprise Account Executive - PNW

AI Engineer – Forward Deployed Engineering (AI FDE), U.S. Public Sector (Federal Focus)

Staff Product Manager, Moderation

Senior AI Software Engineer, Risk - Insurance Claims Management

Maintenance Technician III

Staff Product Designer, AI

Senior Product Designer, Coinbase One

Data Scientist, Analytics Enablement

Sr. Program Manager, Global Enablement Strategic Revenue

Senior Recruiter| United States | Remote

International Operations Manager

Sr Software Engineer

Senior Product Manager, Money Movement Experiences

Pricing & Order Operations Analyst

Senior Infrastructure Software Engineer, Enterprise AI