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Director, Customer Success

Justworks

New York, New York

$188,000 - $242,000 a year

Executive

On-siteCustomer support

Source checked 9 hours ago.

Posted 16 days ago.

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Who We Are

At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We're helping businesses get off the ground by enabling them to focus on running their business.

We solve HR issues.

We're data-driven and never stop iterating.
If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you'll fit right in.

Who You Are

As the Director, Customer Success, you will be a vital part of the leadership team for Justworks' broader Customer Success organization.
In this role, you will lead Justworks' Customer Success team, bringing a customer success-minded vision grounded in revenue growth, and approach to leading this critical and evolving customer-facing function.
You will oversee and lead a 60+ person organization that is responsible for Justworks' largest customers- providing strategic guidance to them throughout their Justworks journey.

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