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Head of Business Operations - North America - Wise Platform

Wise

New York, NY, United States

$210,000 - $275,000 a year

Senior

Operations

Source checked 7 hours ago.

Posted 2 days ago.

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Company Description

Wise is a global technology company, building the best way to move and manage the world's money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer .

Job Description

We are seeking a Head of Business Operations to serve as the regional operational engine and strategic lead for Wise Platform in North America.
In this high-visibility leadership role, you will step into a critical environment to transform regional partner operations, turning and keeping operational metrics consistently "green" and transitioning manual workflows into automated infrastructure.
Your role entails balancing high-level regional strategy with hands-on execution.

You will drive cross-functional alignment across product, compliance, and core servicing teams (KYC, Support, Payment Operations), directly lead an established Partner Operations team, and partner with commercial leads to scale operating models for new banking and enterprise partners.

Responsibilities

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