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Senior Manager, AI Customer Success

Webflow

U.S. Remote

$204,000 - $255,000 a year

Senior

RemoteCustomer support

Source checked 7 days ago.

Posted 14 days ago.

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Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.

We're looking for a Senior Manager, AI Customer Success to help us build and lead the Customer Success team for Source by Webflow, a new platform where marketing teams and their AI agents launch, optimize and scale digital experiences together.
Source is in limited research preview today, and this team will support customers as it moves into commercial availability.
You'll start as a player/coach, owning a small portfolio of strategic enterprise Source accounts, including renewals and growth.
As Source adoption grows, you'll build and scale the team.
Your job is to help customers get agents into production, prove the business value, and turn that into retention and expansion.
This is a first of its kind role for a first of its kind product.
There is no playbook yet, and you will write it.

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