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Consumer Product Communications Lead

OpenAI

San Francisco

$297,000 - $330,000 a year

RemoteSenior

Source checked 7 hours ago.

Posted 8 days ago.

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About the Team

OpenAI's Product & Research Communications team helps people understand our technology, what it makes possible, and how to use it. We work closely with teams across the company to bring new products and research to the world, tell stories grounded in real experiences, and build trusted relationships with journalists.

About the Role

We're looking for a Consumer Product Communications Lead to shape how people understand and experience ChatGPT and OpenAI's consumer-facing products. You'll lead product communications strategy, launches, and proactive campaigns, and manage the agency partner supporting this work.

You'll develop a clear narrative for our consumer products and bring it to life through compelling launches, useful demonstrations, and stories about how people use AI in their everyday lives.
You'll build momentum between announcements, finding fresh ways to reach new audiences while earning the trust of the people who use our products most deeply.
This role calls for a hands-on communications leader with strong editorial judgment, creative ambition, and the ability to turn ideas into results. You'll have a clear point of view, work with substantial autonomy, and build close partnerships across the company.

In this role, you will:

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