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Customer Success Manager - Enterprise

Searchable

Utah, Salt Lake City

$100,000 - $130,000 a year

Mid

On-siteCustomer support

Source checked 19 minutes ago.

Posted 15 days ago.

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About Searchable

Searchable is an agentic marketing platform built for the age of AI search. ChatGPT, Claude, Perplexity and Google AI Overviews have transformed how people discover information. Brands now need to measure and optimise their visibility across all of the major AI search engines.

We help companies grow their organic presence across SEO, AEO, and GEO through a fully agentic platform that identifies opportunities, recommends actions, and automates improvements with Searchable's AI agent.
We're at $5M ARR in just 10 months, backed by top angels and VCs, and building the team that will define the category.
If you thrive in a startup culture where people put in hours because they love solving hard problems and taking radical ownership, you'll fit right in.

The Role

You'll be one of the first Customer Success Managers on Searchable's U.S. team, working 3-4 days in office in our Salt Lake City office and reporting to the Head of Customer Success. You'll own a book of agencies and enterprise accounts from onboarding through renewal and expansion.

This isn't a support seat or a relationship-only role. You'll help customers turn AI Search data into decisions, and you'll help build the playbooks, reporting and operating rhythms the team runs on as we scale.

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