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Specialist, Consumer Affairs

Red Bull

Santa Monica, CA, United States

$56,800 - $85,200 a year

Entry

On-siteMarketing

Source checked 1 hour ago.

Posted 27 days ago.

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Company Description

Our Consumer Affairs team helps build meaningful connections between consumers and the Red Bull brand. We engage with both new and loyal consumers by drawing on the full World of Red Bull, including Brand, Sports, Culture, Sales, and Red Bull Media House.
In this role, you will support consumers by responding to inquiries received through our website and other channels, ensuring each interaction is handled with care, consistency, and a focus on delivering a positive experience.
Working within established processes and best practices, you'll help represent our brand while supporting consumer-focused initiatives that strengthen engagement and deepen connections with our audiences.
You'll also have the opportunity to collaborate across teams and leverage Red Bull's unique products, content, and experiences to support a wide range of consumer engagement efforts.

Job Description

CONSUMER ENGAGEMENT

Craft responses to consumer inquiries in the voice of Red Bull, bringing the brand to life while satisfying the consumer's request, across inquiry groups including: Product, Consumer Collecting, General inquiries, Sales, Sports, Culture, Event Support, Sports, Brand and Culture, Legal, and Consumer Products.

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