Browse Jobs | JobMaxx

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. At Toast, we are passionate about innovation, excellence, and building a community of customers and employees who love what they do.

The Senior Director of Enablement is a senior leader responsible for driving product activation, adoption and self-service for Toast's customers.
They are also accountable for time-to-proficiency and role mastery for the Toasters who serve them, so that every customer has a great experience with Toast.

In order to accomplish these goals, this leader owns the vision, operating model and execution of Enablement across its functions: Learning Design, Knowledge Content Management, Customer Training and Certification, and Internal Enablement (New Hire Enablement and Continuous Enablement) for our Customer Success and Support teams.

A big part of this role is leading Enablement's transformation for the AI era, evolving and innovating on how each function produces, delivers and measures its work.
This leader will also co-own Toast's AI self-service strategy in close collaboration with Product and Customer Care, since the knowledge Enablement creates is the "brain" of our AI self-service experiences.

Open the full listing for the complete description.

Opens the listing on Greenhouse. JobMaxx does not send your resume.

Open full job page Continue to Greenhouse

Report listing

Noticed something bad about this listing? Log in as a job seeker and report it so we can review it.

Apply Report

Jobs

Job listings

Frontend Software Engineer, ChatGPT Space

Sales Development Representative (LATAM - Portuguese Speaking)

Staff Software Engineer

Sr. Forward Deployed Engineer (FDE) - Financial Services

Senior Software Engineer, Stablecoins

[US DC] Area Manager I, Warehouse

Senior Staff Software Engineer - Agentic AI

Principal Software Engineer

Staff iOS Software Engineer, Product Platform

Deal Lead, Robinhood Ventures

Senior Director of Enablement

Principal Software Engineer I - Platform Billing Experience

Delivery Driver(04537) - 440 Broad Ave.

Software Engineer, HSM Infrastructure Security, Consumer Devices

Compensation Specialist

Lead Maintenance Technician

Sr. Forward Deployed Engineer (FDE) - Communications, Media, Entertainment & Games

Senior Director, Product Unified Security and Exposure Management

Manager, WFM CX Operations

Staff Software Engineer, Applied AI