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Senior Forward Deployed Engineer

MongoDB

United States

$126,000 - $248,000 a year

Senior

On-siteSoftware engineering

Source checked 6 hours ago.

Posted 2 days ago.

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Senior Forward Deployed Engineers (FDE) sit at the intersection of enterprise customer environments and a fast-moving internal product. They partner directly with customers to design, build, troubleshoot, and improve production solutions, and they are ultimately accountable for helping customers get to production.

This role is best suited for engineers who want to own technical outcomes end to end: understanding what a customer is trying to build, shipping the integration, and feeding learnings back into the product roadmap.
This role will be based remotely in the United States (East Coast).

Responsibilities

Customer success

Serve as the primary technical owner for customer engagements from initial discovery through production rollout
Understand each customer's architecture, constraints, and definition of success, and drive toward that outcome
Manage expectations, communicate risks clearly, and help customers navigate technical decisions with confidence

Technical integration

Build the connectors, pipelines, and supporting tooling needed to make the platform work inside real enterprise environments
Write production-quality code, troubleshoot issues, and implement fixes directly in active workstreams
Work effectively within customer environments that have different stacks, infrastructure, and integration constraints

Product feedback loop

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