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Program Manager, Local Community Impact

OpenAI

New York City

$207,000 - $230,000 a year

Mid

RemoteOperations

Source checked 2 hours ago.

Posted 4 days ago.

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ABOUT THE TEAM

Our Community team builds direct relationships with people who use OpenAI's technology, helps others learn from their experiences, and brings their insights back to product and research teams. Our programs connect communities with trusted partners who help organizations adopt AI effectively.

ABOUT THE ROLE

We're hiring a Program Manager to build and run our partner network.
You will turn an early program into a reliable operation: recruit and onboard partners, coordinate agreements and payments, manage external service providers, support local events and marketing, review service quality, and improve the program as we learn.

This partner network will be on the ground in communities helping people–from small businesses, non-profits, and community organizations–experience concrete benefits from our technology. They will set up useful workflows, learn OpenAI tools and become more confident, independent users.

You should be as comfortable helping a partner resolve an onboarding issue as you are designing the systems that prevent it from happening again. You will work with local operators and internal teams to make sure commitments are clear, work gets done, and the people we serve receive useful, high-quality support.

WHAT YOU WILL DO

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