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3PL Customer Success Manager

Atlanta Warehouse; Chicago Warehouse; Dallas Warehouse; New York City, New York, United States; Phillipsburg Warehouse; San Bernardino Warehouse

$64,800 - $89,100 a year

Mid

On-siteCustomer support

Source checked 10 hours ago.

Posted 1 month ago.

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At Flexport, we believe global trade can move the human race forward.
That's why it's our mission to make global commerce so easy there will be more of it.
We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people.
Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world.
We are proud to have the support of the best investors in the game who believe in our mission, solutions and people.
Ready to tackle global challenges that impact business, society, and the environment?

Come join us.

The 3PL Operations Customer Success Manager acts as the crucial operational bridge between Flexport's e-commerce and retail clients and our warehouse fulfillment teams.
You ensure SLA compliance, manage onboarding, and drive client retention by translating complex supply chain metrics into actionable business value.
It's a client-facing, cross-functional role, and you'll be a key voice in how Flexport delivers on its commitments to fulfillment clients.

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