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100% include salaryAverage in USD: $218,173 - $305,075

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Executive IT Support Lead

OpenAI

San Francisco·$97 - $108

$97 - $108

senior

On-siteMarketingVerified

Source checked 4 days ago.

Posted 4 months ago.

Preview below. Want everything? Open the full job page.

About the Team

Employee Tech Experience (ETX) provides the technology and services that all OpenAI employees interact with throughout their journey with the company.
Our goal is to create journeys that guide employees through all stages of their time at OpenAI.
ETX is a team of includes IT Support, Logistics, System Operations, and ITAV.

About the Role

As Executive IT Support Lead you will build and lead a high-touch, white-glove IT support program for OpenAI's executives. Your

responsibilities

include designing a program that grows with the changing needs of our executives as the company scales and providing direct IT support to our executives.

You will have the opportunity to define how executive support operates with the support of everyone in IT to ensure our executives have the best, most secure technology.
We are looking for someone who has years of success providing the highest level of IT Support for executives at high-growth companies.
You should be excellent at communication, troubleshooting, prioritization, coordination, and delegation.
Your success in the role depends on your ability to build trust with executives and their business partners and with your peers in ETX and IT.

You'll be responsible for:

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