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Customer Support Solutions Lead

Justworks

New York, New York

$121,000 - $151,000 a year

Senior

On-siteCustomer support

Source checked 10 hours ago.

Posted 11 days ago.

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Who We Are

At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We're helping businesses get off the ground by enabling them to focus on running their business.

We solve HR issues.

We're data-driven and never stop iterating.
If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you'll fit right in.

The Opportunity

Customer expectations are evolving rapidly. Some customers want instant, AI-powered self-service. Others want trusted human expertise. We believe great customer support means meeting customers where they are—delivering the right experience through the right channel at the right moment.

We're looking for a hands-on builder who wants to help create that future.

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