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Field Service Engineer

OpenAI

US - Remote

$157,000 - $221,000 a year

Mid

RemoteSoftware engineering

Source checked 5 hours ago.

Posted 1 day ago.

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About the Team

OpenAI's infrastructure teams design, build, activate, and operate the critical systems that support large-scale AI compute.
Field Service Engineering partners across design, construction, commissioning, site operations, hardware operations, and equipment providers to turn complex infrastructure into safe, reliable, and serviceable systems.

About the Role

We are seeking a senior, field service engineer to build the technical operating model responsible for critical electrical and mechanical infrastructure across our data center portfolio.
This is a field-oriented electrical & mechanical engineering role, not a traditional facilities operations position.
You will combine deep systems understanding in data center power and cooling systems to aid in SOO, design, maintenance & operability, troubleshooting and other engineering related responsibility around key equipment.

The role

will include leveraging training and experience to establish standards, develop people, coordinate vendors, and drive issues from design, first principles, first signals through verified resolution.

The strongest candidates will have deep expertise in either electrical and mechanical systems and strong working fluency across the other discipline (e.g. controls, business acumen).

Remote - travel 50%

Key Responsibilities

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