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Technical Program Manager, Knowledge Systems

Coinbase

Remote - USA

$148,835 - $175,100 a year

Mid

RemoteOperations

Source checked 7 hours ago.

Posted 4 days ago.

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Ready to do the most impactful work of your career?
At Coinbase , we are uncompromising on our mission to increase economic freedom.
The bar is high, the environment is intense, and we like it that way.
This isn't a place for complacency, it's a place to be pushed past your perceived limits.
If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here.
Coinbase is a remote-first, but not remote-only company.
Expect to get together quarterly for intense in-person working sessions called "surges." learn more about working at Coinbase .

Team/ Role ParagraphThe Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support.

As Technical Program Manager, you will translate knowledge strategy into technical execution.
This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you'll do

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