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Supervisor, Customer Success Team

Remote - Cyprus

€34,295 - €36,100 a year

MidRemoteCustomer support

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Ready to do the most impactful work of your career?
At Coinbase , we are uncompromising on our mission to increase economic freedom.
The bar is high, the environment is intense, and we like it that way.
This isn't a place for complacency, it's a place to be pushed past your perceived limits.
If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here.
Coinbase is a remote-first, but not remote-only company.
Expect to get together quarterly for intense in-person working sessions called "surges." Learn more about working at Coinbase .
The Customer Success team within Customer Experience supports Coinbase Financial Services Europe Ltd (CBFSE), our MiFID-regulated entity in Cyprus, delivering compliant support across phone, chat, and email.
As a CX Supervisor, you'll lead a team responsible for monitoring and improving the quality and regulatory compliance of all customer communications, ensuring interactions are clear, fair, and fully aligned with CySEC and MiFID requirements.

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