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Expeditors
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Domestic Logistics Operations Agent

ExpeditorsHawthorne, CA, United States
On-siteOtherentry$20 - $30Verified employer
Source checked 1 day ago. · Posted 6 days ago.

Role details

Company Description

  • We take care of our employees, and they take care of our customers!
  • Become a member of a global community!
  • The international logistics industry is an integral piece of the global trade puzzle; we make the world go round.
  • Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
  • Expeditors is a global logistics company headquartered in Seattle, Washington.
  • As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents.
  • Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

  • We recruit, train, and retain the very best logistics and technical experts the world over.
  • We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more.
  • Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

ScheduleMonday-Friday, 10AM-7PM

Scope of

PositionEnsure the proper and timely movement of domestic freight and information, while providing exceptional customer service within the Transcon department.

Major Duties and Responsibilities :

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operating system
  • Track and trace Transcon files as required
  • Use Workflows on daily basis
  • Ensure timely and accurate billing
  • Contribute to maintain strong relationships with service providers
  • Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
  • Understand department process flow, constantly looking for areas of improved efficiency
  • Ensure all customers' standard operating procedures are followed and updated
  • Meet KPI standards, as per the company procedures

Qualifications

Minimum Qualifications:

  • High School Degree or equivalent required
  • Successful candidates must pass a background check
  • Must be legally authorized to work in the United States
  • Must not require future sponsorship for employment visa
  • Fluent in English, both written and verbal
  • Must have the ability to work overtime in support of the department's needs
  • Must be able to commute to the city of Hawthorne, CA
  • Comfortable with numbers and basic mathematical skills
  • Comfortable working in a professional business environment

Desired Qualifications:

  • Associates or Undergraduate Degree Preferred
  • Good computer skills (Word, Excel, and familiarity with PowerPoint)
  • Ability to multi-task and prioritize throughout the workday while remaining focused and organized
  • Demonstrated ability to be proactive in thought and action
  • Analytical with a strong attention to detail
  • Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Ability to work independently and in a collaborative team environment
  • Willing to pitch in and help on last minute projects or assist team members
  • Excellent written, verbal, and interpersonal communication skills
  • Has a demonstrated strong work ethic, and reliability
  • Willingness to work overtime as needed

Additional Information

Reporting Structure

  • Supervisor and Manager

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • All your information will be kept confidential according to EEO guidelines.
  • The hourly rate for this position is $20-$30 per hour
Domestic Logistics Operations Agent at Expeditors | JobMaxx