Role details
Job Description
Position Description
- Other compensation includes Paid Family Medical Leave per Washington law.
- Paid sick leave per Washington law.
- Performance based monthly bonus (eligible after 3 months).
Responsible for the successful execution of fast, accurate products from our menu and world class customer service while maintaining a clean, safe, and organized shift.
Responsibilities
- Ensure that every customer receives great customer service
- Supervise food preparation, sales, service and deliveries
- Greet customers, take orders, make orders and route drivers
- Complete daily food preparation-opening procedures
- Complete closing procedures
- Complete daily and weekly paperwork
- Manages staff of 3-25 employees
- Assigns, oversees and evaluates work of other employees
- Provides training to employees as needed
- Responsible for food safety, labor management, equipment, and general store cleaning
- Responsible for food and supply ordering, receiving and proper storage
- Execute systems and procedures with 100% integrity and completeness
- implement team-building moral-building activities across the organization. Key Competencies
Excellent organization, prioritization, problem solving, and time management skills
- Ability to multitask, able to see the big picture while focusing on the details
- Thinks logically about problems, potential alternatives and tradeoffs, and is able to present solutions quickly and effectively
- Ability to stay focused in a hectic environment
- Exercises good business judgment
- Anticipates problems, creates back-up plans and brings issues to the attention of other team members
- Maintains high degree of accuracy, completeness, and correctness in all activities. Excellent interpersonal skills
- Able to create rapport and gain consensus
- Able to perform crisis intervention, conflict resolution and hard negotiation skills
- Extremely persuasive and not afraid to ask for resources
- Excellent leadership skills
- Ability to work in a variety of environments with customers, team members, external vendors, and senior management
- Positive communication style
- Takes direction and course correction in a pro-active manner Dedication to achieving results
- Proactively does whatever it takes to make things happens, can engage assistance from a variety of sources.
- Always thinking about alternatives, risks, dependencies, and next steps.
- Understands customer's and company's perspectives, always trying to achieve win-win situations.
- Feels personally responsible for and takes pride in achieving results.
High capacity for knowledge acquisition
- Strong desire to learn anything needed to complete task
- "Can do" attitude toward unfamiliar tasks
- Seeks out education opportunities and learns from others on a daily basis
- Quick at assimilating new information
- Knows where to find appropriate resources for new information, skills, or knowledge
Technical knowledge/skills
- Good mechanical aptitude
- Good numerical record-keeping and data analysis skills.
- Good writing skills
- Creative thinker
Qualifications
- Must have a minimum of 1 year restaurant or fast-food management experience.
- Must be able to work nights and weekends.