Role details

Our client, a retail food and beverage company is seeking a talented and experienced Operations Manager.
The ideal candidate will be looking for the right opportunity to build an extremely successful career.
With lots of retail stores all across Southern California, there is lots of wholesale growth and limitless possibility!

$50,000-$55,000 plus significant bonus and sales driven incentives -

Manage effective and efficient company wide delivery service operations
Ensure proper inspection of all goods received and delivered
Responsible for all inventory management, deliveries, and accurate daily reporting
Constant evaluation of routes and delivery times to ensure that we are operating as efficiently as possible at all times
Manage labor and daily scheduling for drivers, including delivery routes
Manage labor budgets by efficiently scheduling warehouse staff and drivers to optimize pick-ups, deliveries, and order processing while minimizing overtime
Update delivery routes as needed and help drivers resolve routing issues
Proactively communicate with drivers to ensure successful deliveries
Manage vehicle maintenance, including oil changes, washing, cleaning, and gas refilling
Assist with hiring and firing drivers as needed

Manage order fulfillment process ensuring accurate selection, check, invoicing, and delivery of all customer orders
Ensures that all products are properly marked or tagged with item barcode for proper identification and order fulfillment
Manage inventory accuracy through monitoring of daily warehouse activities, cycle counts and following warehouse procedures for all receiving and order fulfillment activities
Optimize the physical condition of the warehouse and facilities

Directly manage all aspects of sales outside the LA market, including key account identification and ongoing relationship management to ensure customer acquisition, retention and growth
Meet or exceed regional sales and financial objectives by forecasting requirements, preparing budgets, scheduling expenditures, analyzing variances, and initiating corrective actions
Maintain and expand customer base by building and maintaining rapport with key customers and identifying new customer opportunities
Constantly work towards transforming target accounts into top accounts, including maintaining consistent visibility with account decision makers
Identify incremental sales and merchandising opportunities within partner accounts
Deliver regular sales forecasts for case volume, spending, and profitability
Achieve operational sales objectives by implementing production, productivity, quality, and customer-service standards, resolve problems, determine and implement systems improvements
Monitor sales leads and provide a superior customer experience, including timely correspondence and orders as well as effectively address inquiries and complaints

Natural self-starter, strong work ethic, with a superior drive for results and sense of urgency
Hands-on business operations, inventory management, and employee management skills
Impeccable customer service with the ability to foster great relationships
Ability to review and process customer sales data
Handy, with the ability to fix basic equipment
Organized, systematic and good with numbers
Ability to communicate with confidence and build respect with coworkers
Proficiency with Microsoft Office Suite and POS software
CRM and ERP system experience a plus
Ability to stand, bend, stoop, and regularly lift up to 65 pounds
Comfortable working occasionally in walk-in coolers and freezers
In depth knowledge of warehouse functions and practices with demonstrated ability to effectively manage in a fast paced environment
Demonstrated experience managing warehouse staff and delivery drivers
Minimum 3 years of business, sales, and/or warehouse management experience
Restaurant management, food service, and/or outside sales experience preferred
Experience with HACCP and food safety regulations preferred

Operations Manager