Director, B2B & Corporate Communications

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc.

Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

• OpenTable is seeking a strategically minded Director of B2B & Corporate Communications to own the global narrative that drives our presence and credibility within the hospitality industry.
• Reporting to the Head of Global Communications, you will serve as a high-impact leader responsible for positioning the company as a strategic technology and data partner.
• In this role, you will ensure that every touchpoint with restaurant customers, technology partners, and the broader business community strengthens our reputation as an industry leader.
• Your focus will be on building trust as an ultimate differentiator and expanding our corporate narrative globally.

Responsibilities

• Develop and execute comprehensive B2B communication strategies in alignment with marketing and go-to-market teams to strengthen relationships with restaurant customers, prospects, partners, and industry influencers.
• Lead external storytelling around product innovation, AI developments, and industry milestones to advocate for restaurant success and solidify global market presence.
• Own communications for global partnerships, integrations, and emerging business units, managing co-announcements and shared storylines with major technology platforms.
• Direct proactive and reactive media relations, overseeing inbound inquiries, crisis navigation, operational resiliency, and data policy defenses to protect and enhance corporate reputation.
• Manage the executive bench in partnership with brand communications by crafting talking points, speeches, bylines, and preparing leadership for high-profile industry appearances.
• Establish and enforce communications governance, including approval workflows, escalation paths, messaging guardrails, and KPI reporting tied directly to business outcomes.

Minimum Qualifications

• 10+ years of experience in B2B public relations or corporate communications within the technology or hospitality sectors.
• Experience managing public relations and communications strategy on a global scale.
• Proven track record managing high-stakes issues, policy responses, and competitive positioning.
• Experience advising executive leadership on complex communications and reputational matters.
• Ability to work in a hybrid capacity from the New York City or Norwalk, CT office.

Preferred Qualifications

• Experience managing co-marketing or joint-communication strategies with global technology platforms and enterprise partners.
• Demonstrated ability to utilize data insights and performance metrics to shape corporate messaging and inform strategic business decisions.
• Prior experience collaborating across brand, product, and legal teams within a global matrixed organization or parent company environment.
• Strong background in managing communication frameworks for emerging business units or rapidly scaling technology solutions.

Benefits

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Free lunch 5 days per week
• Beautiful office in the Empire State Building with lots of building amenities, such as a gym, multi-purpose room, in-building Starbucks, and more.

• The best connections happen face-to-face, whether you're sitting down to dinner or having coffee with a coworker.
• That's why OpenTable has adopted a hybrid workplace model.
• This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.
• There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $165,000 - $185,000.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits.

This role is eligible to be considered for an annual bonus and equity grant.