Role details
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Team
- This role is based on the Creative Content Team, which is part of the larger Content Design Team at Affirm.
- We're the heart of Affirm's communications, UX experiences, and products shaping how we engage with our users across both web and the Affirm app.
- You'll join a lively group of 10+ Content Designers who work independently and collaboratively to create clear, user-friendly, and effective product experiences.
- As part of the overall Product organization at Affirm, we ensure that every user interaction is meaningful and aligned with Affirm's broader goals, seamlessly integrating messaging into product touchpoints.
- We're looking for a mid-level Copywriter to join our team, playing an essential role in shaping and delivering clear, impactful messaging across our product and marketing communications—specifically email, push notifications, and web.
- If you're looking to contribute meaningfully to high-visibility projects and grow within a forward-thinking, creative team, this is an exciting opportunity.
What You'll Do
- Write and refine content across product touchpoints, including email, in-app messaging, and web, ensuring a consistent voice and tone.
- Collaborate with cross-functional teams, including Product Managers, Product Marketing, Design, and Legal & Compliance to ensure that product messaging aligns with both user needs and business objectives.
- Develop and maintain messaging frameworks, content templates, and writing standards to create scalable, consistent content that serves multiple product and marketing functions.
- Drive content strategies for campaigns, from ideation through A/B testing, ensuring that messaging enhances the overall user experience and helps drive key business goals.
- Contribute to the evolution of Affirm's voice and tone, refining how we communicate with both consumers and merchants across digital touchpoints.
- Support content optimization by analyzing performance metrics and iterating on content based on testing insights, user feedback, and performance reviews.
- Collaborate with legal and compliance teams to ensure that all content complies with regulatory standards and internal guidelines.
- Work closely with the Product Design team to ensure that messaging is integrated into product design and user experiences seamlessly.
- Champion a content-first approach to design, advocating for the inclusion of content in product decisions to elevate user experiences and engagement.
What We Look For
- 2+ years of experience in copywriting and/or content design, ideally within a product or tech-focused environment.
- Hands-on experience writing for email, web, and in-product messaging, with a solid understanding of best practices for each medium.
- Proven ability to collaborate effectively with cross-functional partners, including designers, product managers, and engineers, to create user-centric solutions.
- Familiarity with UX writing principles and best practices, ensuring content enhances usability and user experience.
- A self-starter mentality, capable of managing multiple projects simultaneously, meeting deadlines, and adapting to shifting priorities in a fast-paced environment.
- Attention to detail with a strong commitment to clarity, scalability, and consistency across all written content.
- Experience with legal and compliance review processes, ensuring that all content meets necessary regulatory standards.
- A passion for content innovation, bringing fresh ideas and new approaches to how we communicate with users.
Base Pay Grade - G
Equity Grade - 3
- Employees new to Affirm typically come in at the start of the pay range . Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
- Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents).
- In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc.
(parent company).
This posting is for an existing vacancy.
#LI-Remote
Remote-first with flexibility built in
- Affirm is proud to be a remote-first company.
- Most roles can be done from almost anywhere within the country of employment.
- Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work.
- All new hires will be invited to attend an in-person onboarding experience.
Benefits
designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
- Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
- Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
- Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
- Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
- We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help.
- For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
- By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.