Role details
Company Description
Wise is a global technology company, building the best way to move and manage the world's money.
Min fees. Max ease. Full speed.
- Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
- As part of our team, you will be helping us create an entirely new network for the world's money.
- For everyone, everywhere.
- More about our mission and what we offer .
Job Description
We're looking for a Lead Product Analyst (Individual Contributor) to join the Onboarding squad and the Account Access & Recovery team. The team owns key core flows helping guide users as they register, access and recover their Wise account.
As a Lead Product Analyst, your mission will be to deeply understand the needs of our customers as they register to Wise for the first time and/or need to access their account, partner with your cross-functional team to solve the most critical pain points they are facing, drive strategy and growth by providing data driven insights and recommendations.
- This would mean finding the right balance and friction to deflect bad actors whilst providing legitimate users with a good experience.
- In this role, you will also have a unique opportunity to work across a horizontal team and collaborate with other domains like Onboarding, Fincrime, Finance, Product verticals and so on.
- For more information on our Analytics Career Map and levelling structure, click here .
WHAT YOU'LL BE DOING:
- Derive actionable insights from data to inform product decisions, to help support and improve onboarding and access to Wise for new and existing customers
- Partnering with your product manager, engineers and designers throughout the product development lifecycle to build and iterate product changes based on your insights
- Evaluate high impact areas of opportunity, find ways to support & accelerate, or identify and advocate for better alternatives
- Build automated data pipelines and dashboards to minimise repetitive tasks and allow data self-serve
- Help your team understand their progress and communicate this outside of your team by defining and reporting on KPIs that measure what matters
- Collaborate with cross functional teams to identify and prioritise opportunities for AI-driven automation and insight generation
Qualifications
WHAT YOU'LL BRING
- You have strong quantitative skills with hands-on data manipulation and analysis, advanced SQL skills and experience working with data pipelines
- You have strong communication skills and an ability to translate business problems into analytical solutions
- You have experience working with data visualisation tools (Looker, PowerBI, Tableau etc.) and Python/R
- You have the ability to derive actionable insights from data to inform product decisions, from improving our onboarding flow to reducing friction and saving costs
- Creative problem solving skills and an ability to prioritise in a fast-paced environment
- Leverage AI tools and machine learning techniques to improve analytics outcomes and discover new, critical insights.
NICE TO HAVE
BUT NOT ESSENTIAL:
- Knowledge of the FinTech ecosystem
- Knowledge of the Fraud and Authentication space
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
- We're proud to have a truly international team, and we celebrate our differences.
- Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
- If you want to find out more about what it's like to work at Wise visit Wise.Jobs .
- Keep up to date with life at Wise by following us on LinkedIn and Instagram .
Additional Information
What do we offer:
- Salary: £75,000 - £115,000
- Company Restricted Stock Units
- Numerous great benefits in our London office
Key benefits:
- Hybrid working
- Paid annual holiday, sick days, parental leave and other leave opportunities
- 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
- We're proud to have a truly international team, and we celebrate our differences.
- Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
- If you want to find out more about what it's like to work at Wise visit Wise.Jobs .
- Keep up to date with life at Wise by following us on LinkedIn and Instagram .