Role details
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies.
Our platform offers three core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools, and Merge Gateway, the control plane for running AI in production.
- Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance.
- Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Solutions Architecture at Merge
- As a Solutions Architect, you will be responsible for all technical activities with current customers while they integrate with Merge, including leading implementation projects, problem-solving and leading workshops.
- You'll work closely with engineering and platform teams to prioritize customer feature requests, squash bugs, and help strategize on our product roadmap.
- Projects you'll work on as a Solutions Architect will be high value and high impact, with increased levels of internal and external visibility.
Responsibilities
- Lead as the key technical contact for customers and partners as they integrate Merge products
- Take ownership of technical customer relationships and ensure a seamless developer experience
- Work with engineering and platform teams to highlight any product improvements based on customer insights
- Onboard new customers by providing technical demonstrations and training
- Create the foundation for a successful and rapidly growing solutions architecture team!
Experience:
- 4+ years in solutions architecture, solutions engineering, sales engineering, or software engineering
- Computer science background or other technical/quantitative orientation
- Strong verbal and written communication skills
- Strong work ethic, goal-oriented, and great attention to detail
- Prior startup experience is a plus
Benefits
- Unlimited PTO + 10 company holidays
- The cash compensation range for this role is $140,000 - $165,000
- Quality health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- Free dinner when working past 7pm